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Showing 591 to 600 of 720 search results for firm-level complaints data.
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FCA to investigate use of personal guarantees in certain small business lending
The Financial Conduct Authority (FCA) has today committed to investigate the use of personal guarantees by lenders to support loans to certain small businesses. The steps come in response to a super complaint from the Federation of Small Businesses -
PS16/1: Reform of the legacy Credit Unions sourcebook
Credit unions should also note that they must inform us of any changes to their complaints contact. -
General Insurance value measures data – year ending 31 August 2016
We have published general insurance value measures data for 38 insurers (including both UK and EEA firms) for the year ending 31 August 2016. -
Consumer investments data review April 2021 – March 2022
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 31 March 2022. -
Helping firms provide more support to customers making investment decisions
Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation. -
Uncle Buck LLP enters administration following FCA action
The FCA had concerns that Uncle Buck Finance LLP (Uncle Buck) was failing to meet the adequate resources Threshold Condition. Given the severity of these concerns, the FCA has required Uncle Buck to stop lending to customers. -
FCA announces appointment of new Chair of the Financial Services Consumer Panel
The Financial Conduct Authority (FCA) has today announced the appointment of Wanda Goldwag as the new Chair of the independent Financial Services Consumer Panel. The appointment, effective from 1 March 2019 for an initial three-year term, has been -
Pilot general Insurance value measures data – year ending 31 August 2017
The FCA have published general insurance value measures data for 36 insurers (including both UK and EEA firms) for the year ending 31 August 2017. -
FCA response to FSB’s Super-Complaint - requiring personal guarantees for business loans
On 08 December 2023, we received a super-complaint from the Federation of Small Businesses (FSB). This is the first super-complaint we have received since the super-complaint regime was applied to the FCA in 2013. -
FG17/8: Streamlined advice and consolidated guidance
This is our finalised guidance on streamlined advice and the fact find process. The summary of feedback outlines the response to our consultation. We have updated it to include guidance from our Advice Unit in response to queries received from