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Showing 611 to 620 of 720 search results for firm-level complaints data.

  1. FSA - DP13/1 How the FCA could be more transparent

    Discussion papers Published: 05/03/2013 Last modified: 30/04/2014
    We are opening a debate into how the FCA and the financial services industry can be more transparent and we want you to take part in the discussion.

  2. Improving the Appointed Representatives regime through greater use of data

    Data Published: 28/09/2023 Last modified: 03/10/2023
    This publication includes data from the FCA's 2021 and 2022 data requests sent to principal firms and authorisation information collected from firms. It also outlines how the FCA is improving the Appointed Representatives’ Regime (AR) regime and

  3. MS18/1: General insurance pricing practices market study

    Market studies Published: 31/10/2018 Last modified: 28/05/2021
    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  4. TR14/14 - Redress for payment protection insurance (PPI) mis-sales

    Thematic reviews Published: 29/08/2014 Last modified: 12/09/2014
    We publish an update on firms’ progress in the handling of payment protection insurance (PPI) complaints. ... We will continue our intensive supervision of firms’ PPI complaint handling to ensure they are delivering fair and consistent outcomes.

  5. Traded life policy investments: alert for financial advisers

    News stories Published: 24/09/2014 Last modified: 25/09/2014
    Firms that recommended to their clients that they invest into the EEA Life Settlements Fund should check that they have followed our 2012 guidance.

  6. Reforms will make financial advice and guidance work better for consumers

    Press Releases Published: 14/03/2016 Last modified: 14/03/2016
    FAMR considered claims data from the Financial Ombudsman Service over the last 3 years and this shows comparatively few complaints relating to advice provided by independent financial advisers longer ago than ... 48% of these types of complaints were

  7. Compensation package agreed for consumers sold card security products

    Press Releases Published: 27/01/2015 Last modified: 28/01/2015
    Any complaints referred to the Financial Ombudsman Service will be considered in line with the terms of the Scheme.

  8. 15 million Brits suffer in silence as they lack confidence to complain

    Press Releases Published: 08/11/2018 Last modified: 08/11/2018
    Three quarters of consumers avoid making complaints Younger generation stew on issues rather than speaking up Poor travel etiquette and unhelpful shop assistants among top unspoken gripes Gok Wan and restaurateur and TV presenter Fred

  9. Information relating to individual approvals and complaints relating to authorisations - March 2021

    FOI Release Date of Release: 11/03/2021
    The FCA responds to questions relating to applications for individual approvals, and complaints relating to authorisations and credit authorisations.

  10. Caversham Finance Limited t/a BrightHouse enters administration

    News stories Published: 30/03/2020 Last modified: 03/04/2020
    Caversham Finance Limited t/a Brighthouse enters administration: information for consumers
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