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Showing 621 to 630 of 720 search results for firm-level complaints data.

  1. FCA fines Sesame Ltd for ‘pay-to-play’ arrangements

    Press Releases Published: 30/10/2014 Last modified: 30/10/2014
    Sesame reviewed the response and the firm requested that the provider increase its budget for services by £750,000 per annum for the years 2014 to 2016. ... A firm must not pay or accept any fee or commission, or provide or receive any non-monetary

  2. FCA Board appoints three new members to the Regulatory Decisions Committee

    News stories Published: 14/01/2014 Last modified: 29/11/2016
    Since her retirement in 2004, Dame Elizabeth has held a number of public positions, including: independent complaints assessor for the Department for Transport; non-executive director at the Serious Fraud Office;

  3. Statement on non-damage BI settlements and deductions in relation to government support

    Statements Published: 03/08/2020 Last modified: 24/03/2021
    Following the conclusion of the test case trial on 30 July, the FCA is currently awaiting the High Court judgment on the test case to resolve uncertainty about insurers’ liability for certain business interruption insurance policies. 

  4. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.

  5. Update on FCA test case of the validity of business interruption claims

    Press Releases Published: 01/06/2020 Last modified: 01/06/2020
    FCA update on progress on its court action on business interruption (BI) insurance policies

  6. To-do-list tension - UK households face an average of 33 tasks a week

    Press Releases Published: 03/05/2018 Last modified: 31/05/2018
    75% of UK adults set to tackle their to-do-list over the Bank Holiday weekend ‘Sorting out finances’ is the UK’s most popular task, as the FCA encourages public to check whether they’re eligible to claim for PPI Rachel Riley and Mr

  7. PS17/21: Insurance Distribution Directive implementation – Feedback to CP17/7 and near-final rules

    Policy statements Published: 25/09/2017 Last modified: 01/06/2018
    This is our first Policy Statement setting out our near final rules for our implementation of the Insurance Distribution Directive (IDD).

  8. FCA publishes video to help consumers understand pension transfer advice

    News stories Published: 21/08/2019 Last modified: 27/09/2021
    The FCA's video aims to help consumers better understand financial advice on transferring out of a defined benefit pension.

  9. Findings of multi-firm review into insurers' valuation of vehicles

    Multi-firm reviews Published: 27/03/2024 Last modified: 27/03/2024
    We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims).

  10. Information related to Covid-specific whistleblower allegations - November 2021

    FOI Release Date of Release: 09/11/2021
    The FCA responds to multiple questions regarding Covid-specific whistleblower allegations.
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