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Showing 631 to 640 of 720 search results for firm-level complaints data.
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Security requirements for providers of account information or payment initiation services seeking authorisation or registration
Under the Payment Service Regulations 2017 (PSRs), providers of payment services must apply certain security requirements. Read more about what you need to do to apply for authorisation or registration. -
Rules that apply to firms in SRO and fund operators in the TMPR
We summarise the rules that apply to firms in the temporary permissions regime (TPR) and fund operators in the temporary marketing permissions regime (TMPR). -
Call of Duty: How putting customers front and centre will help industry innovate
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event. -
TR17/1: Customer understanding: Retail banks and building societies
This report provides the findings from our thematic review into firms’ assessment of customer understanding of transactions delivered by retail banks and building societies to consumers. -
Update on independent review of Royal Bank of Scotland’s treatment of business customers in financial difficulty
Answer:. RBS instructed law firm Clifford Chance to conduct a review of the principal allegation in the Tomlinson Report – that RBS, through its Global Restructuring Group, was culpable of “systematic and ... If customers have concerns about their -
FCA announces August and September events for former members of the British Steel Pension Scheme
We are hosting two events in Port Talbot for former members of the British Steel Pension Scheme (BSPS). These events will provide information for those who are concerned about advice they received when they transferred out of the scheme. -
CP14/4 – Quarterly Consultation Paper No. 4
make minor changes to the complaints data reporting form and update guidance. ... This will be relevant if you or your firm has any interest in the subjects mentioned above. -
Consumer credit firms must raise advertising standards, says FCA
The FCA also acts on complaints received from the public and via the Advertising Standards Authority. ... Misleading statements about the firm’s ability to freeze interest and charges of lenders. -
FCA highlights concerns when credit firms allow repeat borrowing
The FCA has today published the findings of a review into relending by firms that offer high-cost credit. -
Information for Cash Genie customers about its redress scheme
Ariste Holding Limited, trading as Cash Genie, has entered into an agreement with the FCA to provide over £20 million redress to more than 92,000 customers for unfair practices.