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Showing 661 to 670 of 720 search results for firm-level complaints data.
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CP14/5: Changes to regulatory reporting: Adviser and consultancy charging, Authorised Professional Firms (APFs) and Product Sales Data (PSD)
This Consultation Paper (CP) forms part of our ongoing review of reporting as part of our data strategy. ... introduce changes to how we collect this data with the aim of reducing the reporting obligation for firms. -
Cryptoasset registration: information for applicants
The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration. -
Tribunal upholds the Financial Conduct Authority’s decision to fine investment adviser
On 21 May 2015 the Tribunal upheld the Authority’s decision to impose a financial penalty of £10,000 on Mr Rosier, the director of a financial advice firm called Bayliss & ... failure to respond to client complaints appropriately; and. failure to have -
Santander UK to contact borrowers affected by SVR cap margin rise in 2008
Santander UK has agreed to contact more than 270,000 mortgage customers that it did not give clear information when it raised the cap margin linked to its SVR in 2008. -
FCA calls for consumers to think back, then act as PPI deadline closes in
With only one month to go until the 29 August 2019 PPI complaints deadline, the Financial Conduct Authority (FCA) is urging consumers to jog their memories back to the 1990s and 2000s when they may have bought products and were mis-sold PPI at the -
Draft information for consumers: dealing with financial difficulties during coronavirus
FCA proposes draft information for consumers on dealing with financial difficulties during coronavirus -
Financial Conduct Authority consults on widening access to the Financial Ombudsman Service for small businesses
The FCA has launched a consultation on plans to give more small businesses access to the Financial Ombudsman Service. This follows a review of the protections available to small and medium sized enterprises as users of financial services. -
Information complaints made about business interruption loans since January 2020 - May 2020
The FCA provides information on complains made to us about business interruption loans since January 1 2020. -
Standard Life Aberdeen (clone of FCA recognised product and UK registered company)
Standard Life Aberdeen (clone of FCA recognised product and UK registered company) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with -
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.