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Showing 671 to 680 of 720 search results for firm-level complaints data.

  1. FCA updates on its work on financial advice given to members of the British Steel Pension Scheme (BSPS)

    Statements Published: 11/12/2017 Last modified: 22/06/2020
    The FCA is aware of concerns about the financial advice received by members of the British Steel Pension Scheme (BSPS). The BSPS is being restructured and this has prompted many members to consider if they should transfer out of a Defined Benefit (DB

  2. CP13/10: Detailed proposals for the FCA regime for consumer credit

    Consultation papers Published: 03/10/2013 Last modified: 30/08/2015
    In FSA CP13/7 we consulted on our high-level proposals for consumer credit firms. ... What information and how frequently firms will have to report to us, including on complaints (Chapters 4 and 11).

  3. TR18/1: The fair treatment of existing interest-only mortgage customers

    Thematic reviews Published: 30/01/2018 Last modified: 30/01/2018
    This report shares the findings of our thematic review into the fair treatment of existing interest-only mortgage customers by lenders.

  4. The importance of culture in driving behaviours of firms and how the FCA will assess this

    Speeches Published: 19/04/2013 Last modified: 18/07/2013
    Speech by Clive Adamson, Director of Supervision, the FCA, at the CFA Society - UK Professionalism Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  5. Self-certified mortgages from firms not based in the UK – warning to consumers

    News stories Published: 27/01/2016 Last modified: 27/01/2016
    This means you will not be able to speak to the firm about your mortgage arrangements. ... Find out how the firm will deal with borrowers who fall into arrears, plus details of fees and charges.

  6. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

  7. FCA fines PPC for misleading consumers and banks in first CMC case closed by the regulator

    Press Releases Published: 17/12/2019 Last modified: 17/12/2019
    The Financial Conduct Authority (FCA) has fined Professional Personal Claims Limited (PPC) £70,000 for misleading consumers through its websites and printed materials.

  8. FCA sets out proposals to tackle concerns about general insurance pricing

    Press Releases Published: 22/09/2020 Last modified: 18/12/2020
    The final report of our market study into the pricing of home and motor insurance. We are concerned these markets are not working well for consumers and set out proposed remedies to address this.

  9. Final Guidance: Business interruption insurance test case - proving the presence of coronavirus (Covid-19)

    Policy and guidance Finalised guidance Published: 03/03/2021 Last modified: 21/04/2021
    This guidance sets out the types of evidence and methodologies which policyholders may use when proving the presence of coronavirus (Covid-19) in a particular area around their premises.

  10. PS18/22: Authorised push payment fraud – extending the jurisdiction of the Financial Ombudsman Service

    Policy statements Published: 26/06/2018 Last modified: 14/12/2018
    In this policy statement, we summarise and respond to feedback to Consultation Paper 18/16: Authorised push payment fraud – extending the jurisdiction of the Financial Ombudsman Service.
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