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Showing 132 to 141 of 361 search results for firms on the fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. PPI complaints

    PPI Consumers Published: 24/02/2023 Last modified: 24/02/2023
    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.

  3. MMP Financial Limited enters administration

    Statements Published: 10/12/2019 Last modified: 10/12/2019
    MMP Financial Limited enters administration

  4. Dear CEO: Ensuring fair treatment of corporate customers preparing to raise equity finance [pdf]

    Correspondence Published: 28/04/2020
    We expect financial firms to continue to provide strong support and services to customers during this period of disruption due to the Coronavirus (Covid-19) pandemic.

  5. A test of conscience

    Speeches Published: 23/02/2015 Last modified: 26/02/2015
    Many domestic firms have established mission statements to support consumers in vulnerable circumstances. ... Consumers in vulnerable circumstances generally do not have positive stories to tell about their treatment.

  6. DJS (UK) Limited enters administration

    Statements Published: 09/12/2019 Last modified: 09/12/2019
    On 5 December, DJS (UK) Limited, trading as PiggyBank Zero, PiggyBank Instalment loans, PiggyBank Loans, Aeroplane Loans, PiggyBank Guarantor Loans, was placed into administration. Shane Biddlecombe and Gordon Johnston at HJS Recovery UK Limited

  7. FCA statement regarding NatWest Group

    Statements Published: 27/10/2023 Last modified: 27/10/2023
    As previously set out, we have been intensifying supervisory work in relation to NatWest Group and Coutts since the widely reported events earlier this year.

  8. FCA fines Barclays £26 million over treatment of customers in financial difficulty

    Press Releases Published: 15/12/2020 Last modified: 15/12/2020
    The Financial Conduct Authority (FCA) has fined Barclays Bank UK PLC, Barclays Bank PLC and Clydesdale Financial Services Limited (Barclays) £26 million for failures in relation to their treatment of consumer credit customers who fell into arrears

  9. FCA puts the spotlight on debt management firms

    Press Releases Published: 15/03/2019 Last modified: 15/03/2019
    The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal

  10. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

  11. Active Securities Limited enters administration

    Statements Published: 29/11/2019 Last modified: 29/11/2019
    On 29 November 2019, Active Securities Limited, trading as 247 Moneybox, was placed into administration.
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