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Showing 192 to 201 of 361 search results for firms on the fair treatment of vulnerable customers.
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Fair treatment of customers
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Our supervisory approach to PPI
We will soon be launching a campaign to inform people about the 29 August 2019 deadline to complain about payment protection insurance (PPI). This campaign will complement the regulatory and supervisory work we have done – and will continue to do -
Automated investment services - our expectations
The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back -
FCA publishes the Davis Review and the FCA Response
announcement of proposed supervisory work on the fair treatment of long standing customers in life insurance. ... On the 1 April 2013 the Financial Conduct Authority (FCA) became responsible for the conduct supervision of all regulated financial firms -
Financial promotions data 2022
The FCA publishes data on the number of financial promotions that it has taken action on to mitigate non-compliance with the FCA's rules. This data is for January 2022 to 31 December 2022. -
Good conduct and market integrity
Speech by Martin Wheatley, CEO, the FCA, at the General Insurance conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Realising the benefits of purposeful leadership
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at the CCTA 2018 Conference, Nottingham. -
Short Term Finance Ltd enters Creditors Voluntary Liquidation
Customers who have questions should contact Moorfields Advisory Limited, the Joint Liquidators. -
FS20/6: Temporary financial relief for customers impacted by coronavirus: feedback on draft guidance for mortgages
On 22 May 2020, we published draft guidance on the fair treatment of home finance customers in temporary payment difficulty as a result of the current exceptional circumstances arising out of coronavirus (Covid-19) -
Pension lifestyle investment strategies – our findings
Findings from our review of life insurance companies’ pension lifestyle investment strategies. -
FCA and Industry Working Group on interest-only mortgages
We are working with mortgage lenders and administrators to continue its work in the interest-only mortgage market.