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Showing 292 to 301 of 361 search results for firms on the fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. MiFID II: product governance review

    Multi-firm reviews Published: 26/02/2021 Last modified: 15/04/2021
    In this MiFID II review we looked at product governance in a sample of 8 asset management firms.

  3. The FCA's response to COVID-19 and expectations for 2020

    Speeches Published: 04/06/2020 Last modified: 04/06/2020
    Speech by Megan Butler, Executive Director of Supervision – Investment, Wholesale and Specialists at the FCA, delivered at PIMFA’s Virtual Festival.

  4. Action needed to ensure good outcomes for later life mortgage borrowers

    Multi-firm reviews Published: 14/09/2023 Last modified: 14/09/2023
    Key findings of multi-firm work on later life mortgage advertising and advice.

  5. Product value and coronavirus: draft guidance for insurance firms

    Policy and guidance Guidance consultations Published: 01/05/2020 Last modified: 30/10/2020
    FCA guidance on our expectations for insurance firms to consider the value of their products in the coronavirus situation.

  6. FS20/14: Mortgages and coronavirus: additional guidance for firms – feedback on draft guidance for mortgages

    Feedback statements Published: 14/09/2020 Last modified: 14/09/2020
    Our guidance published in June 2020 will continue to provide support for those impacted by coronavirus until 31 October 2020 – with consumers able to take a first or second 3 month payment deferral until this date.

  7. Building our societies through lending and savings

    Speeches Published: 09/05/2024 Last modified: 09/05/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer at the Building Societies Annual Conference

  8. Financial promotions quarterly data 2024 Q1

    Data Published: 26/04/2024 Last modified: 26/04/2024
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 January 2024 and 31 March 2024.

  9. Review of property funds and liquidity risks

    Multi-firm reviews Published: 20/07/2017 Last modified: 20/07/2017
    Findings from our suspended property fund review.

  10. Building Societies and the Future of Retail Banking

    Speeches Published: 23/05/2018 Last modified: 24/05/2018
    Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at Building societies annual conference 2018, Manchester.

  11. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.
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