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Showing 332 to 341 of 361 search results for firms on the fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Automated advice: existing rules and guidance

    Firms Published: 27/03/2022 Last modified: 10/02/2023
    Before applying for Innovation Pathways, read our existing rules and guidance to check whether your question is covered.

  3. FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding

    Press Releases Published: 15/08/2023 Last modified: 15/08/2023
    The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found

  4. Rent-to-own provider Buy as You View to pay £939,000 to around 59,000 customers

    Press Releases Published: 22/03/2016 Last modified: 24/03/2016
    Customers will need to respond to the firm’s contact in order for their case to be individually assessed. ... On 1 April 2014, the FCA took over the regulation of consumer credit firms previously regulated by the Office of Fair Trading.

  5. The future of pensions: act today to plan for tomorrow

    Speeches Published: 13/03/2024 Last modified: 13/03/2024
    Speech by Nikhil Rathi delivered at JP Morgan Pensions and Savings Symposium

  6. FCA fines Swinton Group Limited £7.38 million for mis-selling monthly add-on insurance policies

    Press Releases Published: 16/07/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Swinton Group Limited (Swinton), one of the largest insurance retailers on the high street, £7,380,400 for mis-selling. The FCA found that Swinton’s aggressive sales strategy meant that it failed to

  7. Coronavirus and customers in temporary financial difficulty: draft updated guidance for insurance and premium finance firms

    Policy and guidance Guidance consultations Published: 24/07/2020 Last modified: 24/07/2020
    We propose to extend the guidance for insurance and premium finance firms for a further three months, until 31 October 2020

  8. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches Published: 14/03/2024 Last modified: 14/03/2024
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.

  9. Consumer Investments Strategy - 2 Year Update

    Corporate documents Published: 08/12/2023 Last modified: 13/05/2024
    The FCA provides a 2 year update on its progress against the workstreams and outcomes it committed to in its Consumer Investments Strategy in September 2021.

  10. Evolving the FCA's approach to markets regulation

    Speeches Published: 19/11/2013 Last modified: 19/11/2013
    Keynote speech by David Lawton, Director of Markets, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version.

  11. Rules that apply to firms in SRO and fund operators in the TMPR

    Firms Focus areas Published: 19/08/2020 Last modified: 02/01/2024
    We summarise the rules that apply to firms in the temporary permissions regime (TPR) and fund operators in the temporary marketing permissions regime (TMPR).
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