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Financial Lives survey
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products and services. -
Data
All data published by the Financial Conduct Authority. -
Financial Lives 2022 survey: Mortgages [pdf]
These slides provide selected findings on mortgages as part of the Financial LIves 2022 survey. -
Financial Lives 2022 survey: Pensions (accumulation and decumulation) [pdf]
These slides provide selected findings on pensions (accumulation and decumulation) as part of the Financial LIves 2022 survey. -
Event costs
Overall approximate costs for public events that we organise and publicise, from April 2013 onwards. -
Financial Lives 2022 survey: Credit and loans [pdf]
These slides provide selected findings on credit and loans as part of the Financial LIves 2022 survey. -
The financial lives of consumers across the UK - Key findings from the FCA’s Financial Lives Survey 2017 [pdf]
This FCA report analyses the results from the Financial Lives Survey 2017 geographically. -
GC19/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]
Protecting vulnerable consumers is a key priority for the FCA. There are many different drivers of vulnerability, and our Financial Lives Survey showed that 50% of UK adults display one or more characteristics of being potentially vulnerable. -
Financial Lives 2022 survey: General insurance and protection [pdf]
These slides provide selected findings on general insurance and protection as part of the Financial LIves 2022 survey. -
Financial Lives Survey 2017 UK data questions [csv]
Based on nearly 13,000 face-to-face and online interviews, Financial Lives is our largest tracking survey of adults and their finances. It reveals a wealth of information about different types of consumer and their experiences of financial products -
Research Note: Deferred Payment Credit [pdf]
Findings from the Financial Lives Survey.