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Showing 131 to 140 of 463 search results for fourth consumer research publication.

  1. MS18/1.2: Annex 4: Consumer survey report [pdf]

    Market studies Published: 04/10/2019
    The Financial Conduct Authority (FCA) commissioned London Economics (in association with YouGov and Kudos Research) to conduct a study of consumer behaviour, understanding and attitudes in the home and motor insurance markets. The study is part of

  2. 2015 Disclosure Log

    Last modified: 30/01/2020
    The aim of the FCA's Disclosure Log is to keep information that it has released under the Freedom of Information Act and which it thinks is of wider public interest. Find the Disclosure Log for 2015. 

  3. Chairman’s speech

    Speeches Published: 18/07/2013 Last modified: 18/07/2013
    Speech by FCA Chairman, John Griffith-Jones, at the Annual Public Meeting, London. This is the text of the speech as drafted, which may differ from the delivered version.

  4. Evaluating our work

    Corporate documents Published: 30/07/2018 Last modified: 19/01/2024
    Find out more about how we evaluate our work in relation to our rules and wider effectiveness, and how this evaluation is a critical part of getting our interventions right and helping us improve our performance.

  5. MS18/1.2: Annex 5: Consumer survey technical report [pdf]

    Market studies Published: 04/10/2019
    This study for the Financial Conduct Authority (FCA), conducted by London Economics in association with YouGov and Kudos Research, forms part of the evidence base for the FCA’s General Insurance Pricing Practices Market Study. The study focuses on

  6. Research into experiences of customers who are victims of unauthorised transactions in pursuing their claims with payment providers [pdf]

    External research Published: 28/07/2015 Last modified: 28/07/2015
    Technical Report from Strictly Financial

  7. Consumer Duty firm survey results Spring 2023 [pdf]

    External research Published: 28/06/2023
    Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations.

  8. Ageing population and financial services

    Occasional papers Published: 21/09/2017 Last modified: 21/09/2017
    In September 2017, we published our Occasional Paper, outlining the findings from a project that explored how the ageing population would impact the financial services industry. 

  9. Consumer credit licence-holders: Population sizing and communications research - technical report [pdf]

    External research Published: 03/10/2013 Last modified: 12/09/2014

  10. Costs to consumers and SMEs of a loss of access to in-person cash and banking services: Technical report [pdf]

    External research Published: 07/12/2023
    Methodology and full set of quantitative estimates from research commissioned by the FCA to London Economics.
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