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Showing 271 to 280 of 463 search results for fourth consumer research publication.
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Firms falling short of renewal expectations
This page summarises how general insurance firms have implemented our transparency in insurance renewals which came into effect in April 2017. -
Occasional Paper No. 26: From advert to action: behavioural insights into the advertising of financial products
How are we affected by financial advertising? What do we pay attention to and when might we be misled? In this paper we explore the science of advertising to answer these questions. -
Previous access to cash coverage data
These data publications give an overview of geographical cash access coverage in the UK. The FCA regularly monitosr coverage over time. -
TR14/21: Retail investment advice: Adviser charging and services
We also commissioned NMG Consulting to conduct consumer research into how consumers interact with advisory firms’ ongoing service propositions. ... Our consumer research highlighted the importance many consumers place on the ongoing service element of -
Consumer investments data review 2020
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. -
FCA reveals findings from its first Financial Lives Survey
The Financial Conduct Authority (FCA) has today published the results of its Financial Lives Survey 2017. -
Culture and conduct - extending the accountability regime
Speech by Jonathan Davidson, Director of Supervision – Retail and Authorisations at the FCA, delivered at City and Financial Summit, London. -
Relending by high-cost lenders
This report sets out our review findings of relending by firms in the high-cost lenders portfolio. -
Occasional Paper No. 13: Economics for Effective Regulation
The paper proposes a structured framework for implementing a more markets-focused and holistic regulatory economic analysis, which draws on recent innovations in behavioural, competition and other research. ... This new methodology draws on recent -
FCA confirms help for mortgage borrowers struggling with payments
The FCA has confirmed final mortgage guidance, setting out the ways mortgage lenders can help customers worried about or already struggling with their mortgage payments because of the rising cost of living.