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Showing 341 to 350 of 463 search results for fourth consumer research publication.

  1. Regulatory Developments and the Changing Market Structure

    Speeches Published: 12/03/2014 Last modified: 12/03/2014
    Speech by David Lawton, Director of Markets at the FCA, at the American Bar Association Capital Markets Conference, Law Society, London, Thursday 27 February 2014. This is the text of the speech as drafted, which may differ from the delivered version

  2. FSA CP13/7: Consumer credit regulation - our proposed regime

    Consultation papers Published: 06/03/2013 Last modified: 15/01/2015
    On 1 April 2014, the regulation of the consumer credit market will be transferred from the Office of Fair Trading (OFT) to the Financial Conduct Authority (FCA). This move was announced by the Government, with the aim of increasing protection for

  3. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.

  4. Overdraft repeat use: good practice and areas of concern

    Good and poor practice Published: 19/04/2023 Last modified: 19/04/2023
    We asked all firms that provide overdrafts to personal account customers to share with us their overdraft repeat use strategies. We reviewed these strategies and set out our findings.

  5. TR14/12 - Enhanced transfer value pension transfers

    Thematic reviews Published: 21/07/2014 Last modified: 21/07/2014
    We recommend that consumers who have immediate concerns should contact the financial advisory firm that gave them the advice. ... That is why we intend to work with the financial advisory firms to identify affected consumers and address any concerns.

  6. MS18/1: General insurance pricing practices market study

    Market studies Published: 31/10/2018 Last modified: 28/05/2021
    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  7. TR14/11 - Price comparison websites in the general insurance sector

    Thematic reviews Published: 16/07/2014 Last modified: 31/08/2016
    This report is aimed at price comparison websites (PCWs), insurers, brokers, relevant trade associations and consumer bodies. ... We found that PCWs :. did not always ensure that consumers were given the appropriate information to help them make informed

  8. TR15/9: Embedding the Mortgage Market Review: Advice and Distribution

    Thematic reviews Published: 25/06/2015 Last modified: 09/07/2015
    Thematic review TR15/9 [PDF]. This report should be read in conjunction with ESRO’s independent customer research report Understanding consumer expectations of the mortgage sales process. ... We assessed the quality and suitability of mortgage advice

  9. Our Rule Review Framework

    Corporate documents Published: 12/07/2023 Last modified: 10/01/2024
    The FCA have developed a draft Rule Review Framework to explain how it plans to monitor and review how its rules are working in practice.

  10. FCA highlights concerns when credit firms allow repeat borrowing

    Press Releases Published: 06/08/2020 Last modified: 07/08/2020
    The FCA has today published the findings of a review into relending by firms that offer high-cost credit.
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