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Showing 51 to 60 of 463 search results for fourth consumer research publication.

  1. Vulnerability exposed: The consumer experience of vulnerability in financial services [pdf]

    External research Published: 23/02/2015 Last modified: 23/02/2015
    This study was commissioned to explore and build an evidence base establishing the experiences of consumers in a range of vulnerable circumstances with different financial services providers. It sought to highlight both problematic experiences and

  2. Research Note: Do consumers understand the risks associated with different ways of saving? [pdf]

    Research notes Published: 18/03/2022
    For consumers to be able to make good saving decisions, it is important that they understand the risks and potential returns associated with different ways of saving.

  3. Experience of insurance claimants consumer research report [pdf]

    External research Published: 22/05/2014 Last modified: 12/09/2014
    Harris Interactive was commissioned to undertake a programme of consumer research to inform the Financial Conduct Authority’s (FCA) thematic review of insurers’ management of claims. This research aimed to understand the expectations of

  4. Cryptoassets: our work

    Focus areas Published: 23/01/2019 Last modified: 03/05/2024
    Learn more about our work on cryptoassets to ensure consumers are protected, market integrity is upheld, and competition works in the interest of consumers.

  5. TechSprints

    Tasks for firms Focus areas Published: 06/09/2017 Last modified: 18/03/2024
    Find out more about what TechSprints are and details of our upcoming TechSprint events.

  6. Financial Lives resources library

    Last modified: 10/04/2024
    Available materials from the Financial Lives surveys including publications, questionnaires and data.

  7. Covid-19 Panel Survey - October 2020 [pdf]

    Research insights Published: 11/02/2021
    The questions from the Covid-19 Panel survey. The purpose of this study is to understand how people’s financial circumstances are being affected by the ongoing coronavirus (Covid-19) pandemic and to help the FCA protect consumers’ interests.

  8. Shining a light on illegal money lending: consumer experiences of unauthorised lending in the UK [pdf]

    Research insights Published: 28/11/2017
    Last year we conducted research with our consumer network partners into the experiences of consumers who had borrowed money from unauthorised lenders, otherwise known as loan sharks, in the UK. This research report summarises what we were told and

  9. FCA Research Agenda

    Corporate documents Published: 17/04/2019 Last modified: 17/04/2019
    The FCA's research agenda sets out the broad areas of research most relevant to its Mission. It combines economics, statistics, behavioural science, and market data and intelligence together with newer techniques in machine learning and artificial

  10. The motivations, needs and drivers of non-advised investors: A qualitative research report [pdf]

    External research Published: 11/07/2014 Last modified: 11/07/2014
    This qualitative study into the needs and drivers of non-advised consumers within the retail investment market is one of many inputs informing the FCA’s post implementation review to assess the impact of the Retail Distribution Review (RDR).
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