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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
FS16/1: Feedback Statement on DP15/4 – general insurance value measures [pdf]
In this Feedback Statement we summarise the responses we have received to the options set out in our June 2015 Discussion Paper on general insurance add-ons, and outline next steps. -
SM&CR information related to general insurance and protection intermediary firms - June 2022
The FCA provides data on the Senior Managers and Certification Regime (SMCR), in respect of: general insurers and general insurance intermediaries. -
Leaseholder buildings insurance
Increases in buildings insurance premiums have led to higher costs for some leaseholders. Find out about your rights if you’ve been affected by these increased costs. -
TR15/5: Provision of premium finance to retail general insurance customers [pdf]
This report presents the findings from our thematic review which looked into whether general insurance intermediaries and insurers provide timely and appropriate information to their customers, when arranging or providing premium finance. -
FCA Final Notice 2013: Policy Administration Services Limited [pdf]
This final notice refers to breaches of PRIN 3 and 6 related to complaints-handling, and the unfair treatment of customers in the general insurance and protection sector. We imposed a fine. -
Insurance Conduct of Business Sourcebook (ICOBS)
Read more about ICOBS, our Handbook rules regulating general and protection insurance products sales. -
PS20/9: General Insurance value measures reporting and publication [pdf]
This policy statement sets out our final General Insurance value measures rules. This follows CP19/8 and our pilot of the publication of value measures data. -
CP20/19: General insurance pricing practices market study - Consultation on Handbook changes [pdf]
In October 2019 we published the interim report for our general insurance pricing practices market study. We found that the home and motor insurance markets are not working well for all customers. While many people shop around, many loyal customers -
PS21/11: General insurance pricing practices – amendments [pdf]
PS21/11: General insurance pricing practices – amendments. -
Meeting the growth challenge
Speech by Martin Wheatley, Chief Executive, the FCA, at the British Insurance Brokers’ Association (BIBA) conference, ExCel Centre, London. This is the text of the speech as drafted, which may differ from the delivered version.