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Showing 552 to 561 of 2777 search results for general insurance.

  1. Finalised Guidance: Business interruption insurance test case

    Finalised guidance Published: 17/06/2020 Last modified: 17/06/2020
    This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. 
  2. Insurance firms failing to consider value of the products and services provided to consumers

    Press Releases Published: 10/04/2019 Last modified: 10/04/2019
    The Financial Conduct Authority (FCA) is warning General Insurance (GI) firms about manufacturing, sales and distribution approaches that can lead to customers purchasing inappropriate products, paying excessive prices or receiving poor service.
  3. Control thresholds or bands

    Tasks for firms Published: 03/08/2015 Last modified: 13/12/2023
    Learn about the different control bands for when you need to tell the FCA about a change in control.
  4. Client assets and coronavirus (Covid-19)

    Firms Tasks for regulated firms Published: 06/04/2020 Last modified: 13/02/2023
    Summary of queries we have received and our position on client assets (CASS) compliance related to the current disruption caused by coronavirus (Covid-19).
  5. Complaints Data Analysis: 2018 H1 [pdf]

    Data Published: 29/10/2018
    This analysis looks at the aggregate complaints data for 2018 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  6. Aggregate complaints data to 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Aggregate sector wide firm complaints data for 2021 H2. Including opened, closed, upheld, speed of closure and redress.
  7. Complaints Data Analysis: 2017 H2 [pdf]

    Data Published: 19/04/2018
    This analysis looks at the aggregate complaints data for 2017 H2 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  8. Aggregate complaints data to 2021 H1 [xlsx]

    Data Published: 28/10/2021
    Aggregate sector wide firm complaints data for 2021 H1. Including opened, closed, upheld, speed of closure and redress.
  9. Complaints Data Analysis: 2017 H1 [pdf]

    Data Published: 23/10/2017
    This analysis looks at the aggregate complaints data for 2017 H1 in more depth. Including highlights, complaints over time, putting complaints into context, most complained about products, main reasons for complaints and outcomes for consumers.
  10. Aggregate complaints data to 2020 H2 [xlsx]

    Data Published: 29/04/2021
    Aggregate sector wide firm complaints data for 2020 H2. Including opened, closed, upheld, speed of closure and redress.