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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Final Notice 2018: One Call Insurance Services Limited [pdf]
This final notice refers to breaches of PRIN 10 and CASS relating to client money/assets in the general insurance and protection sector. We imposed a fine and restriction. -
Aggregate complaints data: 2023 H1
This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group. -
Final Notice 2015: Alpha Accident Claims Limited [pdf]
This final notice refers to breaches of Threshold Conditions, PRIN 11, failing to be open and co-operative in the General Insurance Intermediary sector. We imposed a cancellation. -
Data Bulletin June 2018: The retail intermediary sector
This bulletin focuses on new analysis of the retail intermediary sector based on the data firms have submitted to us via the Retail Mediation Activities Return (RMAR). -
Final Notice 2015: The Motorhome Hire Network Limited [pdf]
This final notice refers to breaches of PRIN 11 related to threshold conditions and failing to be open and co-operative in the general insurance and protection sector. We imposed a cancellation. -
2014 fines
This table contains information about fines published during the calendar year ended December 2014. The total amount of fines is £1,471,431,800. -
Loan fee fraud
Every year the FCA receives hundreds of reports of loan fee fraud, with victims reporting an average loss of £260. Find out how to spot the warning signs. -
Gefion Insurance A/S declared bankrupt
Gefion Insurance A/S (Gefion) is an insurance firm authorised and regulated by the Danish Financial Supervisory Authority (DFSA). -
TR16/6: Principals and their appointed representatives in the general insurance sector – and follow-up work [pdf]
Our findings, expectations and actions from this thematic review. -
MS18/1.2: Annex 2: Business models and financial analysis technical annex [pdf]
This annex presents the financial analysis of firms in the motor and home insurance markets conducted as part of the market study. This annex is part of the General Insurance Pricing Practices Market Study Interim Report.