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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Evaluating our work
Find out more about how we evaluate our work in relation to our rules and wider effectiveness, and how this evaluation is a critical part of getting our interventions right and helping us improve our performance. -
Aggregate complaints data: 2021 H2
This page focuses on complaints that financial services firms reported to us during the first half (H2) of 2021, between 1 July and 31 December 2021. This includes the latest trends and analysis by product group. -
Organisations we collect for
Find out which organisations the FCA collect levies for. -
Information on COVID 19 BI claims brokers - December 2022
Information on Covid 19 BI claims brokers. -
Notice of Decision 2024: Landmark Financial Resources (Mortgages) Limited [pdf]
This Notice of Decision refers to a failure to carry on regulated activities. We imposed a cancellation. -
Monthly PPI refunds and compensation
The FCA provides figures on refunds and compensation paid to customers who have complained about PPI. -
Subordinated loans
A firm can use a subordinated loan to meet its own funds requirement if it is made in line with our requirements. -
Final notice 2016: GB Financial Consultancy Limited [pdf]
This final notice refers to breaches of PRIN 11 related to failing to be open and co-operative and threshold conditions in the general insurance and protection sector. We imposed a cancellation. -
FCA publishes feedback statement on Big Data Call for Input
The Financial Conduct Authority (FCA) today published a feedback statement following its Call for Input on Big Data in retail general insurance. The FCA announced in November 2015 that it wanted to better understand the use of data -
FCA Q3 17/18 Number of skilled person reports commissioned [pdf]
Under the Financial Services and Markets Act, as amended by the 2012 Act, the FCA has the power to obtain a view from a third party (a ‘skilled person’) about aspects of a regulated firm's activities if it is concerned or wants further analysis.