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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
Fair treatment of long-standing customers in the life insurance sector: FG16/8
In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly. -
FSA appoints two new non-executive directors to the FSCS board
The Financial Services Authority (FSA) has appointed two new non-executive directors to the Board of the Financial Services Compensation Scheme (FSCS). Marian Glen and Charles McKenna will take up their positions on 1 February 2013. -
Brexit: information for retail investments firms in the UK
If you have customers based in the EEA, find out what actions we expect you to have taken now the transition period is over. -
SM&CR information related to general insurance and protection intermediary firms - June 2022
The FCA provides data on the Senior Managers and Certification Regime (SMCR), in respect of: general insurers and general insurance intermediaries. -
Brexit: information for life insurers in the UK about pensions and retirement income
A focus for UK life insurers is their ability to continue to provide services to EEA-based customers (including expats). -
FS20/7: Product Value and coronavirus: guidance for insurance firms
On 1 May 2020, we published draft guidance for insurance firms on assessing the value of their products in light of Coronavirus (Covid-19). This was subject to a short consultation period, which closed on 15 May. -
Financial services contracts regime
The temporary permissions regime will enable relevant firms and funds which passport into the UK to continue operating in the UK if the passporting regime falls away abruptly when the UK leaves the EU. -
Overall complaints fall by 2.1% but banking and credit card complaints increase
The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015. -
FCA and Practitioner Panel publish findings from 2019 joint survey
The FCA and the Practitioner Panel have published a report from their 2019 joint survey of FCA-regulated firms. The survey gives views across the financial services sector of the FCA's performance as a regulator. It provides important information to -
Competition and conduct regulation in financial services
Speech by Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the Regulatory Policy Institute's Annual Competition and Regulation Conference. This is the text of the speech as drafted, which may differ from the delivered version.