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Showing 552 to 561 of 767 search results for general insurance market study.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. FCA Information Request – General insurance value measures pilot - third information request [pdf]

    Data Published: 30/01/2019
    For more detail on the definitions and the information request and guidance the FCA gave to firms providing the data for the third dataset.

  3. Considerations for firms after the transition period

    Firms Published: 11/07/2018 Last modified: 12/03/2024
    Find out how Temporary Transitional Power (TTP) may affect you. It will depend on several factors, including the nature of your business and where your customers are located.

  4. Commentary on the aggregate complaints data 2014 H1 [pdf]

    Data Published: 25/09/2014 Last modified: 03/08/2016
    Commentary on the aggregate sector wide firm complaints data for 2014 H1. Including opened, closed, upheld, speed of closure and redress.

  5. Commentary on the aggregate complaints data 2013 H2 [pdf]

    Data Published: 09/04/2014 Last modified: 13/07/2016
    Commentary on the aggregate sector wide firm complaints data for 2013 H2. Including opened, closed, upheld, speed of closure and redress.

  6. General insurance pricing attestation multi-firm review

    Multi-firm reviews Published: 02/12/2022 Last modified: 02/12/2022
    Assessing how firms satisfied themselves that they do not systematically discriminate against motor and home insurance customers based on the number of years they have held their policy, including any renewal (tenure).

  7. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

  8. General insurance events announced for Live & Local regional programme

    News stories Published: 20/07/2017 Last modified: 25/07/2017
    Following the release of retail investment events for the Live & Local regional programme, we are now announcing details of the first set of general insurance events taking place from September to December across the UK.

  9. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  10. The institutionalisation of customer service

    Speeches Published: 12/03/2013 Last modified: 01/07/2013
    Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment

  11. New year delivers fairer home and motor insurance renewals

    Press Releases Published: 30/12/2021 Last modified: 30/12/2021
    From 1 January insurers will be banned from quoting customers a higher price for renewing their home or motor insurance than they would pay if they were a new customer.
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