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Showing 82 to 91 of 213 search results for good and poor practice in the general insurance market.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. Financial Promotions for high-risk investments

    Multi-firm reviews Published: 27/09/2023 Last modified: 20/05/2024
    We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any

  3. FG21/3: Advising on pension transfers

    Finalised guidance Published: 30/03/2021 Last modified: 30/03/2021
    This Finalised Guidance (FG) provides non-Handbook guidance to help advisers understand our expectations when advising on pension transfers and conversions.

  4. Call for Input on access to insurance

    Feedback statements Published: 25/06/2018 Last modified: 04/04/2019
    We are publishing our response to the Call for Input on Access to Insurance. In this Call for Input we invited views on the ability of consumers who have, or have had cancer, to access travel insurance.

  5. The Economics of Intervention

    Documents Published: 10/03/2016 Last modified: 10/03/2016
    This speaks to a simple truth. Market dynamics, particularly in financial markets, are extraordinarily complex. ... Early trials of the approach are already underway, for example, in its study on general insurance add-ons and the linked interventions.

  6. Fair treatment of long-standing customers in the life insurance sector: FG16/8

    Finalised guidance Published: 09/12/2016 Last modified: 19/01/2021
    In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly.

  7. Penalties, remediation, and our General Principles

    Speeches Published: 13/02/2020 Last modified: 13/02/2020
    FCA Executive Director of Enforcement and Market Oversight, delivered this speech on financial penalties at the City & Financial Global Ltd event, London.

  8. Promoting competition in the financial services sector

    Speeches Published: 11/03/2014 Last modified: 18/03/2014
    Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the Future of Financial Services summit, London. This is the text of the speech as drafted, which may differ from the delivered version.

  9. AI: Moving from fear to trust

    Speeches Published: 09/11/2022 Last modified: 20/03/2024
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the City and Financial Global summit: Regulation and risk management of Artificial Intelligence in financial services.

  10. Wholesale Conduct Risk

    Speeches Published: 24/07/2015 Last modified: 24/07/2015
    Some good examples do exist. FEMR showed the authorities and the industry working together to identify the problems in a vital market, and to start to come up with ways to ... It will help market participants understand what good looks like and think

  11. Insurance firms failing to consider value of the products and services provided to consumers

    Press Releases Published: 10/04/2019 Last modified: 10/04/2019
    The Financial Conduct Authority (FCA) is warning General Insurance (GI) firms about manufacturing, sales and distribution approaches that can lead to customers purchasing inappropriate products, paying excessive prices or receiving poor service.