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Showing 102 to 111 of 252 search results for guidance on the fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Diversity, Equity and Inclusion (DEI) Innovation Spotlight

    Published: 24/08/2022 Last modified: 22/03/2023
    Find out about our Innovation hub's Diversity, Equity and Inclusion spotlight encouraging FinTech innovation in the DEI space

  3. MMP Financial Limited enters administration

    Statements Published: 10/12/2019 Last modified: 10/12/2019
    MMP Financial Limited enters administration

  4. The FCA fines Moneybarn £2.77m for unfair treatment of customers in arrears

    Press Releases Published: 17/02/2020 Last modified: 02/03/2020
    The Financial Conduct Authority (FCA) has today imposed a fine of £2.77 million on car finance provider, Moneybarn Ltd (Moneybarn), for not treating customers fairly when they fell behind with loan repayments while in financial difficulties,

  5. DJS (UK) Limited enters administration

    Statements Published: 09/12/2019 Last modified: 09/12/2019
    On 5 December, DJS (UK) Limited, trading as PiggyBank Zero, PiggyBank Instalment loans, PiggyBank Loans, Aeroplane Loans, PiggyBank Guarantor Loans, was placed into administration. Shane Biddlecombe and Gordon Johnston at HJS Recovery UK Limited

  6. IRHP: determining the level of redress

    Consumers Published: 26/04/2016 Last modified: 14/12/2021
    IRHP: determining the level of redress.

  7. PerfectHome enters administration

    News stories Published: 28/03/2022 Last modified: 28/03/2022
    On 25 March 2022, Temple Finance Limited, trading as PerfectHome, was placed into administration. Rob Harding and David Soden of Teneo Financial Advisory Limited were appointed as joint administrators.

  8. Active Securities Limited enters administration

    Statements Published: 29/11/2019 Last modified: 29/11/2019
    On 29 November 2019, Active Securities Limited, trading as 247 Moneybox, was placed into administration.

  9. Rolling regulation forwards

    Speeches Published: 16/11/2022 Last modified: 16/11/2022
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.

  10. SME collections and recoveries review

    Multi-firm reviews Published: 12/07/2022 Last modified: 12/07/2022
    Findings from our multi-firm review assessing how retail banks treat their SME customers in collections and recoveries.

  11. Occasional Paper No. 8: Consumer Vulnerability

    Occasional papers Published: 23/02/2015 Last modified: 27/04/2020
    Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.