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Showing 112 to 121 of 252 search results for guidance on the fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. TFS Loans Limited enters administration

    News stories Published: 10/02/2022 Last modified: 10/02/2022
    On 8 February 2022 TFS Loans Limited was placed into administration. Allister Manson and Trevor Binyon of Opus Restructuring LLP were appointed as Joint Administrators.

  3. FCA puts the spotlight on debt management firms

    Press Releases Published: 15/03/2019 Last modified: 15/03/2019
    The Financial Conduct Authority (FCA) has today published its second thematic review of the debt management sector, looking at commercial and not-for-profit firms that provide debt advice and administer debt management plans to help customers deal

  4. FCA Statement on fair treatment of long-standing customers in the life insurance sector

    Statements Published: 03/03/2016 Last modified: 03/03/2016
    FCA Statement on fair treatment of long-standing customers in the life insurance sector. ... Does the firm’s strategy and governance framework result in the fair treatment of closed-book customers;.

  5. Consumer Duty – information for firms

    Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
    To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

  6. FCA sets out priorities for 2020/21

    Press Releases Published: 07/04/2020 Last modified: 22/05/2023
    The Financial Conduct Authority (FCA) has today set out its business priorities for the year ahead – with specific focus on the challenges presented by the Coronavirus (Covid-19) pandemic.

  7. Auden Group Limited enters administration

    News stories Published: 30/03/2023 Last modified: 30/03/2023
    On 23 March 2023 Auden Group Limited (trading as Auden) was placed into administration. Daniel Conway and Geoffrey Rowley of FRP Advisory Trading Limited were appointed joint administrators.

  8. CCR007 consumer credit data: how to complete the return

    Published: 12/09/2016 Last modified: 02/04/2024
    Most consumer credit firms with limited permission are required to complete the CCR007 return. We provide guidance and information for firms on each question in the form.

  9. Naylors Finance Limited enters administration

    News stories Published: 20/09/2023 Last modified: 20/09/2023
    On 18 September 2023 Naylors Finance Limited – a high-cost lending firm – entered into administration.

  10. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  11. What firms should focus on

    Good and poor practice Published: 05/08/2015 Last modified: 14/06/2023
    The FCA's key messages for firms on unfair contract terms and examples of good and poor practice.