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Showing 202 to 211 of 252 search results for guidance on the fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. Automated advice: existing rules and guidance

    Firms Published: 27/03/2022 Last modified: 10/02/2023
    Before applying for Innovation Pathways, read our existing rules and guidance to check whether your question is covered.

  3. Financial promotions quarterly data 2022 Q3

    Data Published: 04/11/2022 Last modified: 03/02/2023
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 July 2022 to 30 September 2022.

  4. Aviation and Tech Capital Ltd, trading as Ablrate, enters administration

    Firms News stories Published: 16/01/2024 Last modified: 17/01/2024
    Aviation and Tech Capital Ltd t/a Ablrate, a regulated Peer-to Peer firm, has entered administration.

  5. Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms

    Guidance consultations Published: 16/10/2020 Last modified: 30/11/2020
    The FCA has announced proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19).

  6. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.

  7. Andrew Bailey speech at the Annual Public Meeting 2019

    Speeches Published: 17/07/2019 Last modified: 17/07/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at our 2019 Annual Public Meeting.

  8. Wealth Management Association (formerly APCIMS) speech

    Speeches Published: 09/10/2013 Last modified: 10/10/2013
    Speech by FCA Chairman, John Griffith-Jones, delivered to the Wealth Management Association in London. This is the text of the speech as drafted, which may differ from the delivered version.

  9. Ounapuu Ltd (formerly Ferratum UK Limited) enters a Creditors’ Voluntary Liquidation

    News stories Published: 07/01/2022 Last modified: 17/02/2022
    On 31 December 2021 Ounapuu Ltd, formerly trading as Ferratum UK, was placed into a Creditors’ Voluntary Liquidation.

  10. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules

  11. Coronavirus and customers in temporary financial difficulty: draft updated guidance for insurance and premium finance firms

    Policy and guidance Guidance consultations Published: 24/07/2020 Last modified: 24/07/2020
    We propose to extend the guidance for insurance and premium finance firms for a further three months, until 31 October 2020