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Showing 92 to 101 of 252 search results for guidance on the fair treatment of vulnerable customers.

  1. Fair treatment of customers

  2. MyJar enters administration

    News stories Published: 22/12/2020 Last modified: 22/12/2020
    On 22 December 2020, MyJar Ltd, was placed into administration. David Clements, Paul Boyle and Anthony Murphy of Harrisons Business Recovery & Insolvency (London) Limited were appointed as Joint Administrators.

  3. Your rights with financial services

    Consumers Your rights Published: 20/03/2023 Last modified: 31/07/2023
    Your rights as a consumer are protected by law. Find out what to expect from your providers, and where you can go if something goes wrong.

  4. Cash on Go enters administration

    Statements Published: 05/03/2020 Last modified: 05/03/2020
    Cash on Go enters administration

  5. How we are using the Consumer Duty

    Published: 01/11/2023 Last modified: 26/06/2024
    How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.

  6. FCA to consult on mortgage payment shortfall remediation guidance

    Press Releases Published: 19/10/2016 Last modified: 25/10/2016
    The Financial Conduct Authority (FCA) has today announced that it will consult on new guidance on the treatment of customers with mortgage payment shortfalls (commonly referred to as arrears). This guidance covers remediation for mortgage customers

  7. Wonga enters administration

    Press Releases Published: 30/08/2018 Last modified: 07/10/2020
    As required by law, the joint administrators wrote to all known creditors on 26 October 2018 providing them with their proposals for administration, which were approved on 9th November 2018

  8. Countdown to the Consumer Duty

    Speeches Published: 10/05/2023 Last modified: 10/05/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

  9. TR16/2: Fair treatment of long-standing customers in the life insurance sector

    Thematic reviews Published: 03/03/2016 Last modified: 04/03/2016
    TR16/2: Fair treatment of long-standing customers in the life insurance sector. ... TR16/2: Fair treatment of long-standing customers in the life insurance sector [PDF].

  10. Advancis Ltd enters administration

    News stories Published: 08/09/2021 Last modified: 08/09/2021
    Advancis Ltd is a high cost and guarantor lender, which lends money to customers for up to 60 months.

  11. TR18/1: The fair treatment of existing interest-only mortgage customers

    Thematic reviews Published: 30/01/2018 Last modified: 30/01/2018
    This report shares the findings of our thematic review into the fair treatment of existing interest-only mortgage customers by lenders.