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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
SM&CR information related to general insurance and protection intermediary firms - June 2022
The FCA provides data on the Senior Managers and Certification Regime (SMCR), in respect of: general insurers and general insurance intermediaries. -
Our approach to secondary credit brokers that supply a non-financial service
If you're authorised as a Full Permission secondary credit broker, find out whether you can apply to the FCA to change your authorisation to Limited Permission. -
FS20/8: Business interruption insurance test case: feedback on draft guidance
These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. -
Financial Conduct Authority provides update on regulatory sandbox
The Financial Conduct Authority (FCA) today provides an update on its regulatory sandbox and unveils the list of firms that were successful in their applications to begin testing in the second cohort of the sandbox. -
FCA fines LBGI £90 million for failures in communications for home insurance renewals between 2009 and 2017
The FCA has fined LBGI (Lloyds Bank General Insurance Limited, St Andrew’s Insurance Plc, Lloyds Bank Insurance Services Limited and Halifax General Insurance Services Limited) £90,688,400 for failing to ensure that language contained within -
Asset management: A regulatory perspective
Speech by Andrew Bailey, Chief Executive at the FCA, delivered at London Business School Annual Asset Management Conference. -
Fair treatment of long-standing customers in the life insurance sector: FG16/8
In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly. -
FS20/7: Product Value and coronavirus: guidance for insurance firms
On 1 May 2020, we published draft guidance for insurance firms on assessing the value of their products in light of Coronavirus (Covid-19). This was subject to a short consultation period, which closed on 15 May. -
Aggregate complaints data: 2018 H2
This page focuses on complaints that financial services firms reported during the second half (H2) of 2018, between 1 July and 31 December 2018. This includes the latest trends and analysis by product group. -
Brexit: information for life insurers in the UK about pensions and retirement income
A focus for UK life insurers is their ability to continue to provide services to EEA-based customers (including expats).