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Showing 152 to 161 of 454 search results for have responded to our general insurance.

  1. General Insurance pricing practices market study

    We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified.

  2. Call for Input on access to insurance

    Feedback statements Published: 25/06/2018 Last modified: 04/04/2019
    We are publishing our response to the Call for Input on Access to Insurance. In this Call for Input we invited views on the ability of consumers who have, or have had cancer, to access travel insurance.

  3. Complaints data: July to December 2015

    News stories Published: 30/03/2016 Last modified: 16/10/2020
    View the data and the most complained about firms and financial products for July to December 2015.

  4. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  5. Aggregate complaints data: 2019 H2

    Data Published: 16/04/2020 Last modified: 16/04/2020
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2019, between 1 July and 31 December 2019. This includes the latest trends and analysis by product group. 

  6. Evaluating our work

    Corporate documents Published: 30/07/2018 Last modified: 19/01/2024
    Find out more about how we evaluate our work in relation to our rules and wider effectiveness, and how this evaluation is a critical part of getting our interventions right and helping us improve our performance.

  7. Fraud

    Tasks for regulated firms Published: 22/02/2016 Last modified: 21/02/2023
    Fraud falls within the FCA's objective of reducing the risk of financial crime and also affects our consumer protection objectives. Find out more about our approach.

  8. Data Bulletin: October 2016

    Data Published: 28/10/2016 Last modified: 06/09/2018
    This edition of the FCA's Data Bulletin look at the the retail intermediary sector, latest trends in the retirement income market and reports feedback from firms about the FCA.

  9. FCA review highlights gap between insurance claims service and SMEs’ expectations

    Press Releases Published: 22/05/2015 Last modified: 22/05/2015
    Whilst SMEs’ insurance needs can be relatively complex our review found that they are also less likely to be sophisticated customers and many have similar knowledge and experience to retail consumers ... when buying general insurance products.

  10. The retail intermediary market 2019

    Data Published: 23/07/2020 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR).

  11. Occasional Paper No. 3: How does selling insurance as an add-on affect consumer decisions?

    Occasional papers Published: 25/03/2014 Last modified: 25/03/2014
    As demonstrated in our Occasional Papers 1 and 2, we have been exploring practical ways of using behavioural economics to improve our regime. ... The paper illustrates this by describing an innovative experiment developed for the FCA’s first
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