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General Insurance pricing practices market study
We have published the final findings of our general insurance pricing practices market study. As part of this, we set out a package of remedies to address the concerns identified. -
FS16/5: Call for Inputs on Big Data in retail general insurance
In this Feedback Statement we summarise the responses we have received to our Call for Inputs on the use of Big Data in retail general insurance (GI), and outline our responses to the issues raised. -
PS17/3: Payment protection insurance complaints: feedback on CP16/20 and final rules and guidance
The FCA's Policy Statement includes final rules and guidance on payment protection insurance (PPI) complaints. -
General Insurance Pricing Practices Market Study Forums: 11, 16 and 23 November 2020
We are holding a series of virtual forums about our proposed package of remedies for the home and motor insurance markets -
FCA statement on Consultation Paper 12/20: Review of the client money rules for insurance intermediaries
The Financial Conduct Authority (FCA) has today written to firms providing an update on Consultation Paper 12/20: Review of the client money rules for insurance intermediaries, where it had proposed some changes to the rules and guidance in Chapter -
FG19/05: General insurance distribution chain: Finalised guidance for insurance product manufacturers and distributors
FG19/5: This guidance gives further clarity on our expectations of firms in the GI and pure protection sector. In particular, how firms should consider the value that the product and distribution arrangements present to the customer. -
TR18/4: Pricing practices in the retail general insurance sector: Household insurance
This report sets out the key findings of our thematic work on the pricing practices of household insurance firms. It then details our expectations of firms and our next steps. -
Employers' liability insurance: claiming for a work-related injury or illness
If you want to make a claim following a work-related illness or injury, but are unable to get the information you need from your employer, read our guidance to help you find the right insurer. -
Payment Protection Insurance (PPI) monthly payouts graph [pdf]
The graphs show a significant increase in redress paid by the firms following the High Court judgment, in April 2011, in favour of our PPI measures. Since the judgment, all firms should have been dealing with complaint backlogs built up during the -
Exchange of letters and work on multiple-occupancy residential buildings insurance
We outline the work we are carrying out in the insurance market for multi-occupancy residential buildings. -
General insurance value measures data - July to December 2021
The FCA has published value measures data for a wide range of General Insurance (GI) Products for July to December 2021.