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Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
What firms and customers can expect from the consumer duty and other regulatory reforms
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at City and Financial Global. -
Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: draft temporary guidance for firms
The FCA's guidance to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements and applies in the exceptional circumstances arising out of the coronavirus (Covid-19)