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Showing 121 to 130 of 639 search results for identification and treatment.

  1. Final notice 2016: Glyn Goodyear [pdf]

    Final notices Published: 14/04/2016 Last modified: 14/04/2016
    This final notice refers to breaches of PRIN 6, PRIN 11, COND and DISP related to failing to be open and co-operative, unfair treatment of customers and threshold conditions in the consumer credit sector. We imposed a cancellation.

  2. TR18/1: The fair treatment of existing interest-only mortgage customers [pdf]

    Thematic reviews Published: 30/01/2018

  3. TR19/3: Review of the fair treatment of with-profits customers [pdf]

    Thematic reviews Published: 25/04/2019

  4. FCA Final Notice 2014: Nick Bowyer [pdf]

    Final notices Published: 05/11/2014 Last modified: 07/04/2015
    This final notice refers to breaches of APER 6 related to unfair treatment of customers, mis-selling, remuneration, and culture/governance in the payment services sector. We imposed a fine and a prohibition.

  5. Final Notice 2015: Aviva Investors Global Services Limited [pdf]

    Final notices Published: 24/02/2015 Last modified: 24/02/2015
    This final notice refers to breaches of PRIN 3, PRIN 8 and COBS related to unfair treatment of customers, conflicts of interest and culture / governance in the Asset management sector. We imposed a fine.

  6. FG16/8: Fair treatment of long-standing customers in the life insurance sector [pdf]

    Finalised guidance Firm and market data Retail lending Published: 09/12/2016

  7. Market Watch 71

    Newsletters Published: 13/12/2022 Last modified: 13/12/2022
    In this edition we share our observations about changes in advisory firms’ insider lists since the publication of Market Watch 60.

  8. FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms [pdf]

    Feedback statements Published: 14/05/2020
    We summarise feedback we received on our proposed measures - and our response - for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty as a result of coronavirus (Covid-19)

  9. GC20/3: Guidance for firms on the fair treatment of vulnerable customers [pdf]

    Guidance consultations Published: 29/07/2020 Last modified: 02/12/2020
    This guidance consultation discusses the feedback the FCA received on Guidance Consultation 19/3 and seeks views on the FCA's updated draft guidance and its cost benefit analysis.

  10. Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]

    Finalised guidance Published: 23/02/2021
    This Guidance is issued under section 139A of the Financial Services and Markets Act 2000 as guidance on our Principles for Businesses (the Principles). It sets out our view of what firms should do to comply with their obligations under the