Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 151 to 160 of 639 search results for identification and treatment.

  1. GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan [pdf]

    Guidance consultations Published: 02/05/2013 Last modified: 30/05/2013
    The guidance is based on the findings from the firm review, as well as other industry practice information we have received; it sets out what we expect firms to do to ensure the fair treatment of customers who are unable to repay the capital sum at

  2. FCA Decision Notice 2013: Clive John Rosier [pdf]

    Decision notices Published: 23/05/2013 Last modified: 04/06/2015
    This decision notice refers to breaches of APER 2 and 7 related to unfair treatment of customers in relation to complaints-handling and lack of fitness/propriety in the investment advisors and platforms sector. Our view is that a fine, withdrawal

  3. Final Notice 2017: Charles Palmer [pdf]

    Final notices Published: 19/09/2017
    This final notice refers to breaches of APER 6 and FIT related to appointed representatives/ networks, culture/governance, lack of fitness/propriety and unfair treatment of customers in the Investment Adviser sector. We imposed a fine and prohibition

  4. 2021 fines

    News stories Published: 04/03/2021 Last modified: 17/12/2021
    This page contains information about enforcement fines published during the calendar year ending 2021.

  5. FCA Final Notice 2013: Clydesdale Bank PLC [pdf]

    Final notices Published: 26/09/2013 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 6 related to unfair treatment of customers in the retail banks sector. We imposed a fine and redress.

  6. FCA clarifies fairer treatment of regular premium PPI complaints and proposes new mailing requirements

    Press Releases Published: 07/11/2018 Last modified: 23/10/2023
    The FCA has today issued final guidance that clarifies its expectations about the handling of certain regular premium payment protection insurance (PPI) complaints.

  7. FCA Final Notice 2014: Peter Thomas Carron [pdf]

    Final notices Published: 16/09/2014 Last modified: 07/04/2015
    This final notice refers to breaches of APER 1 related to unfair treatment of customers, and lack of fitness/propriety in the investment adviser sector. We imposed a fine and a prohibition.

  8. FCA Final Notice 2014: Anthony Clare [pdf]

    Final notices Published: 05/11/2014 Last modified: 07/04/2015
    This final notice refers to breaches of APER 6 and 7 related to unfair treatment of customers, mis-selling, remuneration, and culture/governance in the general insurance and protection sector. We imposed a public fine.

  9. Brexit: information for participants in the wholesale markets operating in the UK (including wholesale banks, wholesale markets and asset managers)

    Firms Published: 26/02/2019 Last modified: 13/03/2024
    Passporting between the UK and EEA states has now ended. Find out more about the other ways in which firms can access the EEA.

  10. PPI complaints

    PPI Consumers Published: 24/02/2023 Last modified: 24/02/2023
    Payment Protection Insurance (PPI) was often mis-sold to customers. Find out more about the deadline for PPI complaints, and how to protect yourself from scams.