Search results
Showing 471 to 480 of 639 search results for identification and treatment.
-
Lloyds Banking Group sets up redress scheme for mortgage arrears customers
Lloyds Banking Group (Lloyds) has agreed to set up a redress scheme for mortgage customers who incurred fees after they fell behind with their mortgage payments. -
FCA Independent Directors Publish Protocol and Updated Terms of Reference
announcement of proposed supervisory work on the fair treatment of long standing customers in life insurance. -
PS19/18: Restricting contract for difference products sold to retail clients
We have finalised rules restricting how CFDs and CFD-like options are sold, marketed, and distributed to retail consumers. -
IFPR implementation observations: quantifying threshold requirements and managing financial resources
Firms should consider these and how they can strengthen their processes. -
Final Notice 2020: Lloyds Bank plc, Bank of Scotland plc, and The Mortgage Business plc [pdf]
This Final Notice (Lloyds Bank plc, Bank of Scotland plc, and The Mortgage Business plc) refers to breaches of PRIN 3 and PRIN 6 related to the unfair treatment of customers in the mortgages sector. We imposed a financial penalty. -
FCA contacting 16,000 customers of debt management firm, PDHL
The FCA was concerned about the firm’s treatment of its customers. -
Diversity and inclusion: Our role as a regulator
We want to see greater levels of diversity and inclusion across the UK financial sector. Read about the work the FCA is doing to drive change in this area. -
Reporting requirements for CMCs
Learn more about the annual reporting requirements for claims management companies (CMCs). -
MiFID II: product governance review
In this MiFID II review we looked at product governance in a sample of 8 asset management firms. -
FCA to ban promotion of speculative mini-bonds to retail consumers
The FCA has announced it will ban the mass marketing of speculative mini-bonds to retail customers.