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Increasing transparency and engagement at renewal in general insurance markets: PS16/21
In this Policy Statement we report on the main issues arising from Consultation Paper 15/41 - Increasing transparency and engagement at renewal in general insurance markets - and confirm the final rules and non-Handbook guidance. -
FS20/5: Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms
We summarise responses to our proposals for insurance and premium finance firms on the fair treatment of customers in temporary financial difficulty. -
Response to the CMA’s provisional decision on remedies from its retail banking market investigation
We welcome the Competition and Markets Authority’s (CMA’s) efforts to increase competition in retail banking and are supportive of its provisional decision to make recommendations to the FCA to take forward a range of remedies, namely on service -
FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding
The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found -
FS20/6: Temporary financial relief for customers impacted by coronavirus: feedback on draft guidance for mortgages
On 22 May 2020, we published draft guidance on the fair treatment of home finance customers in temporary payment difficulty as a result of the current exceptional circumstances arising out of coronavirus (Covid-19) -
Primary Market Bulletin Issue No. 28 coronavirus (Covid-19) update
In this special edition, we publish a statement on temporary relief for the timing of the publication of half yearly financial reports. -
IFPR implementation observations: quantifying threshold requirements and managing financial resources – concluding report
Further observations on how firms are implementing requirements on the Internal Capital Adequacy and Risk Assessment process and reporting under the Investment Firms Prudential Regime. -
Statement on certain FCA work in light of coronavirus and changing market conditions
We are providing an update on work that we intend to either stop or postpone in light of the ongoing impact of coronavirus and economic conditions. These changes will allow us to focus our resources on the most urgent work where we can make the most -
A regulatory perspective: the drivers of culture and the role of purpose and governance
Marc Teasdale speaks on regulatory perspective, the driver of cultures and the role of purpose and governance. -
Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly
Lloyds has made significant progress towards the fairer treatment of customers in its general complaint handling operation and has established an extensive remediation programme to re-review or automatically uphold approximately