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Advice firms demonstrate some good practice on due diligence but greater consistency needed
Advice firms demonstrate some good practice on due diligence but greater consistency needed. Press Releases First published:. 19/02/2016. Last updated: 19/02/2016. Share page. Advice firms demonstrate some good practice on due diligence but greater -
The FCA publishes report into mortgage lenders’ arrears management and forbearance
In a review of lenders’ approaches to mortgage arrears management, the Financial Conduct Authority (FCA) found firms had improved practices, placing greater emphasis on the need to treat customers fairly, but identified areas on which the industry -
The importance of culture in driving behaviours of firms and how the FCA will assess this
Speech by Clive Adamson, Director of Supervision, the FCA, at the CFA Society - UK Professionalism Conference, London. This is the text of the speech as drafted, which may differ from the delivered version. -
DP 21/2: Diversity and inclusion in the financial sector – working together to drive change
We are engaging financial firms and other stakeholders in a discussion on how we can accelerate the pace of meaningful change on diversity and inclusion in the sector. -
GC13/2 Dealing fairly with interest-only mortgage customers who risk being unable to repay their loan
This guidance sets out what we expect firms to do to ensure the fair treatment of customers who are unable to repay the capital sum at the end of the term. ... complied with Principle 6 (Customers’ interests) in their treatment of such ‘trapped’ -
Occasional Paper No. 7: Stimulating Interest: Reminding savers to act when rates decrease
Reminders make a notable difference to switching behaviour in savings accounts around the time of interest rate decreases. -
Fairness, flexibility and the long-term view: the FCA’s vision for the mortgage market
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the UK Finance Annual Mortgage Conference, London. -
Former Swinton executives fined and banned from senior roles after insurance add-ons mis-selling
The Financial Conduct Authority (FCA) has fined three former senior executives of Swinton Group Limited (Swinton) £928,000. The FCA’s action follows previous enforcement action taken against Swinton: in 2013 it was fined £7.4m after it adopted -
Insurance firms failing to consider value of the products and services provided to consumers
The Financial Conduct Authority (FCA) is warning General Insurance (GI) firms about manufacturing, sales and distribution approaches that can lead to customers purchasing inappropriate products, paying excessive prices or receiving poor service. -
Ounapuu Ltd (formerly Ferratum UK Limited) enters a Creditors’ Voluntary Liquidation
On 31 December 2021 Ounapuu Ltd, formerly trading as Ferratum UK, was placed into a Creditors’ Voluntary Liquidation.