Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 611 to 620 of 639 search results for identification and treatment.

  1. Matter of fact-sheets: improving consumer comprehension of financial sustainability disclosures

    Research articles Published: 25/10/2022 Last modified: 25/10/2022
    To help consumers better understand sustainability disclosures for investment products, we carried out a programme of behavioural research.

  2. Coronavirus and customers in temporary financial difficulty: draft guidance for insurance and premium finance firms

    Policy and guidance Guidance consultations Published: 01/05/2020 Last modified: 07/05/2020
    FCA guidance on our expectations for firms when dealing with customers of general insurance and pure protection contracts who may be experiencing temporary financial difficulty because of coronavirus

  3. FS19/04: Fair Pricing in Financial Services: summary of responses and next steps

    Feedback statements Published: 31/10/2018 Last modified: 18/07/2019
    This Feedback Statement (FS) follows the publication of our Discussion Paper (DP) on Fair Pricing in Financial Services in October 2018.

  4. FCA consults on new rules to improve the approach to open-ended funds investing in illiquid assets

    Press Releases Published: 08/10/2018 Last modified: 08/10/2018
    The Financial Conduct Authority (FCA) is consulting on new rules and guidance to reduce the potential for harm to investors in funds that hold illiquid assets, particularly under stressed market conditions. These measures will also support the

  5. Coronavirus and customers in temporary financial difficulty: draft updated guidance for insurance and premium finance firms

    Policy and guidance Guidance consultations Published: 24/07/2020 Last modified: 24/07/2020
    We propose to extend the guidance for insurance and premium finance firms for a further three months, until 31 October 2020

  6. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    highlighted poor treatment of customers.

  7. FCA publishes new data on savings interest rates and announces new rules coming into effect

    Press Releases Published: 01/12/2016 Last modified: 01/12/2016
    The Financial Conduct Authority (FCA) has today published the third and final ‘sunlight remedy’ data set, showing the lowest interest rates available from 32 providers of cash savings accounts and easy access cash ISAs. This is part of the

  8. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.

  9. Coronavirus and customers in financial difficulty: draft additional guidance for insurance and premium finance firms

    Guidance consultations Published: 16/10/2020 Last modified: 30/11/2020
    The FCA has announced proposals to help customers who hold insurance and premium finance products and who continue to face financial difficulties because of coronavirus (Covid-19).

  10. Almost 4,000 customers due redress totalling £1.7 million from payday firm CashEuroNet, says FCA

    Press Releases Published: 04/11/2015 Last modified: 04/11/2015
    It is important that firms carry out appropriate affordability checks and pay particular attention to fair treatment of those who have trouble meeting their loan repayments.”.