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Coronavirus and customers in temporary financial difficulty: updated guidance for insurance and premium finance firms
This guidance sets out measures to help customers who hold insurance and premium finance products and who are in financial difficulty because of coronavirus. -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
Credit cards (including retail revolving credit) and coronavirus: temporary guidance for firms
FCA publishes temporary guidance on credit cards during the coronavirus situation -
PS14/16: Detailed rules for the price cap on high-cost short-term credit - Including feedback on CP14/10 and final rules
On 2 January 2015, we introduced a price cap on what high-cost short-term credit lenders can charge. -
Opening up and speaking out: diversity in financial services and the challenge to be met
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Mitsubishi UFJ Financial Group, London. -
FCA fines Swinton Group Limited £7.38 million for mis-selling monthly add-on insurance policies
The Financial Conduct Authority (FCA) has fined Swinton Group Limited (Swinton), one of the largest insurance retailers on the high street, £7,380,400 for mis-selling. The FCA found that Swinton’s aggressive sales strategy meant that it failed to -
Review of TCFD-aligned disclosures by premium listed commercial companies
Following the introduction of a climate-related disclosure rule as a first step to improving the quality and quantity of disclosures across the corporate sector, we outline our preliminary observations and reiterate our expectations. -
FS20/15: Consumer credit (including overdrafts) and coronavirus: Additional guidance for firms - Feedback on draft guidance
Our guidance published in July 2020 will continue to provide support for those impacted by coronavirus until 31 October 2020. -
Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts
As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour. -
Occasional Paper No. 45: The semblance of success in nudging consumers to pay down credit card debt
In this study we study consumer responses to a randomised field experiment on credit card debt repayment.