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Showing 91 to 100 of 639 search results for identification and treatment.

  1. Sign up for FCA events updates

    Last modified: 21/05/2024
    Innovation, big data, technology and competition. Treatment of existing customers. Long-term savings and pensions and intergenerational differences.

  2. FSA - Guidance Note No. 11 [pdf]

    Guidance consultations Published: 17/02/2011 Last modified: 02/05/2013
    As part of this work we have initiated a series of expert groups designed to bring together the FSA and operational risk practitioners at firms to share ideas on current practice, weaknesses, and possible improvements.

  3. Impact assessment: Fair treatment for consumers who suffer unauthorised transactions (TR16/3) [pdf]

    Impact assessments Published: 18/08/2017
    This impact assessment relates to TR16/3. It has been verified by the Regulatory Policy Committee.

  4. FS21/4: Guidance for firms on the fair treatment of vulnerable customers: Feedback on GC20/3 [pdf]

    Feedback statements Published: 23/02/2021 Last modified: 23/02/2021
    FCA Feedback statement (FS21/4) on GC20/3: Guidance for firms on the fair treatment of vulnerable customers:

  5. FCA Final Notice 2013: Policy Administration Services Limited [pdf]

    Final notices Published: 03/07/2013 Last modified: 07/04/2015
    This final notice refers to breaches of PRIN 3 and 6 related to complaints-handling, and the unfair treatment of customers in the general insurance and protection sector. We imposed a fine.

  6. 2019 fines

    News stories Published: 16/01/2019 Last modified: 20/01/2020
    This page contains information about enforcement fines published during the calendar year ending 2019.

  7. Securitisation

    Markets Markets policy Published: 30/07/2018 Last modified: 20/11/2023
    Securitisation legislation aims to make the securitisation market work more effectively. Regulation outlines the general requirements for all securitisations, as well as the criteria and process for designating certain securitisations as simple,

  8. TR16/2: Fair treatment of long-standing customers in the life insurance sector

    Thematic reviews Published: 03/03/2016 Last modified: 04/03/2016
    TR16/2: Fair treatment of long-standing customers in the life insurance sector. ... TR16/2: Fair treatment of long-standing customers in the life insurance sector [PDF].

  9. FCA statement on supervisory work on the fair treatment of long standing customers in life insurance

    Statements Published: 28/03/2014 Last modified: 28/03/2014
    FCA statement on supervisory work on the fair treatment of long standing customers in life insurance. ... The FCA Board acknowledges the concerns of the market regarding today’s press coverage of the FCA’s proposed supervisory work on the fair

  10. TR16/2: Fair treatment of long-standing customers in the life insurance sector [pdf]

    Thematic reviews Published: 03/03/2016 Last modified: 03/03/2016