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Showing 231 to 240 of 771 search results for identification of poor.
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AI: Flipping the coin in financial services
Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the City and Financial Global AI Regulation Summit 2023. -
The institutionalisation of customer service
Speech by Martin Wheatley - Managing Director, Conduct Business Unit at the Chartered Institute for Securities & Investment -
Complaints Scheme: our approach to remedies
This statement explains our current approach to deciding what we do when we agree that a complaint made about the FCA under the Complaints Scheme (the Scheme) is well founded. We aim to apply a consistent and fair approach to ensure remedies are -
Transforming how we support consumers online
Not everyone wants to engage with a regulator, but we hope our new consumer section will help people feel comfortable and confident coming to us. -
Regulation - supporting vibrant markets
Speech by Martin Wheatley, CEO of the Financial Conduct Authority, delivered at the Future of Financial Services event in London. This is the text of the speech as drafted, which may differ from the delivered version. -
Our approach to consumers
Our Approach to Consumers sets out how we use our powers and tools to protect consumers of financial services, in line with our consumer protection objective. -
TR: Staff remuneration and incentives
This review looked at how consumer credit firms pay and incentivise their staff and manage the risks arising from these reward arrangements. -
FCA publishes the number of STORs received in 2019
The FCA has published its suspicious transaction and order reports (STORs) figures for the year ending December 2019. -
Evolving the FCA's approach to markets regulation
Keynote speech by David Lawton, Director of Markets, at the FCA Markets Conference 2013. This is the text of the speech as drafted, which may differ from the delivered version. -
The fight against skimmers and scammers
Speech by Charles Randell, Chair of the FCA, delivered at the Cambridge Economic Crime Symposium.