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Showing 731 to 740 of 771 search results for identification of poor.

  1. FCA bans three individuals from working in the financial services industry for non-financial misconduct

    Press Releases Published: 05/11/2020 Last modified: 05/11/2020
    The Financial Conduct Authority (FCA) has prohibited Russell David Jameson, Mark Horsey, and Frank Cochran from working in the financial services industry following findings that they are not fit and proper.  Each of them had been convicted of

  2. Coronavirus and safeguarding customers’ funds: proposed guidance for payment firms

    Policy and guidance Guidance consultations Published: 22/05/2020 Last modified: 05/06/2020
    Short consultation proposing additional temporary guidance to strengthen payment firms’ prudential risk management and arrangements for safeguarding customers’ funds in light of the exceptional circumstances of the coronavirus pandemic

  3. TR14/8 - Insurers’ management of claims – household and retail travel

    Thematic reviews Published: 22/05/2014 Last modified: 22/05/2014
    process, where poor behaviours could lead to poor customer outcomes and have a wider impact on trust in the market.

  4. FCA fines Yorkshire Building Society £4,135,600 for failings in dealing with customers in mortgage arrears

    Press Releases Published: 29/10/2014 Last modified: 29/10/2014
    highlighted poor treatment of customers.

  5. Aberdeen Asset Managers and Aberdeen Fund Management fined £7.2 million for failing to protect client money

    Press Releases Published: 03/09/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Aberdeen Asset Managers Limited and Aberdeen Fund Management Limited (Aberdeen) £7,192,500 for failing to identify, and therefore properly protect, client money placed in Money Market Deposits (MMDs)

  6. National Audit Office report – financial services mis-selling: regulation and redress

    Statements Published: 24/02/2016 Last modified: 24/02/2016
    The National Audit Office (NAO) has today (24 February 2016) published its report on financial services mis-selling: regulation and redress.

  7. Financial watchdog warns insurers to protect customers’ wellbeing during cost of living squeeze

    Press Releases Published: 29/09/2022 Last modified: 29/09/2022
    The Financial Conduct Authority (FCA) has written to insurers urging them to protect customers as the cost of living rises

  8. Cheque Centre stops selling single repayment payday loans and agrees to change business model to meet FCA’s tougher consumer protection requirements

    Press Releases Published: 13/05/2014 Last modified: 13/05/2014
    The poor practice was uncovered by the former consumer credit regulator Office of Fair Trading (OFT), and FCA staff on secondment at the OFT.

  9. Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly

    Press Releases Published: 26/09/2013 Last modified: 26/09/2013
    This lack of clarity was compounded by poor instructions to Clydesdale’s call handlers for dealing with customers who called to complain.

  10. The FCA’s approach to supervising wealth management and private banking firms

    Speeches Published: 02/07/2013 Last modified: 18/07/2013
    Speech by Clive Adamson, Director of Supervision, the FCA, at the APCIMS Compliance Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.