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Further success in reducing pension funds’ costs and charges
Actions taken by the FCA, the DWP and pension providers, together with Independent Governance Committees (IGCs) and trustees, result in lower costs and charges to consumers on about £24.9bn in workplace pension schemes. -
The Financial Conduct Authority publishes Approach to Consumers paper, alongside Discussion Paper on Duty of Care
The Financial Conduct Authority (FCA) has today outlined the measures it will take to protect consumers and sets out when and how the organisation takes action. The Approach to Consumers document published today sits alongside a new discussion -
Helping firms provide more support to customers making investment decisions
Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation. -
Cover letter for Qualtrics survey for GI pricing attestation [pdf]
Attesting compliance with the requirements in ICOBS 6B effective 1 January 2022 -
Persistent credit card debt - our expectations of firms [pdf]
Ahead of the final options being offered to customers still in persistent debt after 36 months, we are reminding firms of the regulatory requirements -
FCA expectations for wet-ink signatures in light of coronavirus (Covid-19) restrictions
We set out our expectations of firms when dealing with the need for 'wet-ink' signatures (i.e. signing a document by hand using a pen). -
Karina McTeague speech on retail banking and payments at the PayExpo 2017
Speech delivered by Karina McTeague, Director of Retail Banking Supervision at the FCA, at the PayExpo 2017 on changes within the payments landscape. -
Lenders to pay out up to £47m in redress to borrowers in difficulty
We are consulting on proposals to incorporate the temporary coronavirus tailored support guidance (TSG) for credit and mortgages into the Handbook on a permanent basis. -
CP18/14: Quarterly Consultation Paper No 21
Once a quarter, we consult on proposed miscellaneous amendments to our Handbook. These tend to be minor changes but we still want to get your feedback on our proposals. -
Effective compliance with the Market Abuse Regulation – a state of mind
One example of this is the expectation that firms fully comply with the requirement under MAR to have quote surveillance solutions in place. ... More than a year since then, we now expect firms to be compliant with all the requirements under MAR.