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Showing 141 to 150 of 681 search results for implement the new Consumer Duty.

  1. Carbon credit trading scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how carbon credit trading works, how to avoid scams and what to do if you’re scammed.

  2. Durable medium

    Tasks for firms Published: 06/03/2017 Last modified: 14/09/2023
    The FCA provides a clarification on the term 'durable medium', which will help firms to understand their obligations when using non-paper methods of communication.

  3. LIBOR and mortgage interest rates

    Consumers Your rights Published: 10/06/2021 Last modified: 20/03/2023
    LIBOR is an interest rate benchmark that’s being phased out. If your mortgage uses LIBOR, find out what you should expect to happen and what you need to do.

  4. Diversity, Equity and Inclusion (DEI) Innovation Spotlight

    Published: 24/08/2022 Last modified: 22/03/2023
    Find out about our Innovation hub's Diversity, Equity and Inclusion spotlight encouraging FinTech innovation in the DEI space

  5. Pensions value for money

    Statements Published: 22/11/2023 Last modified: 24/11/2023
    All pension savers need to be confident that their scheme delivers value regardless of where they’re invested. We know that short term cost can dominate decision making in the context of defined contributions (DC) schemes, and whilst cost matter

  6. Review of firms' treatment of customers in vulnerable circumstances

    News stories Published: 15/03/2024 Last modified: 15/03/2024
    Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability.

  7. FCA sets out fees proposals for 2022/23

    News stories Published: 30/11/2021 Last modified: 30/11/2021
    The FCA has proposed changes to the fees financial services firms pay to cover the cost of regulation.

  8. Land banking investment scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how land banking investments work, how to avoid scams and what to do if you’re scammed.

  9. Our Annual Report and Accounts 2021/22

    Annual reports Published: 19/07/2022 Last modified: 21/10/2022
    Our Annual Report and Accounts give updates on what we have delivered and achieved in the past year.

  10. Principals and appointed representatives

    Tasks for firms Firms Published: 09/05/2015 Last modified: 24/04/2024
    If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA.