Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 81 to 90 of 681 search results for implement the new Consumer Duty.

  1. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  2. Consumer Duty: Not once and done

    Speeches Published: 01/11/2023 Last modified: 01/11/2023
    Speech by Nisha Arora, delivered at Deloitte: Consumer Duty - Next Steps

  3. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

  4. FCA's key priorities for the financial advice industry

    Speeches Published: 02/11/2022 Last modified: 13/06/2023
    Speech by Therese Chambers, our Director of Consumer Investments, delivered at the Personal Finance Society's Festival of Financial Planning.

  5. Duty calls: Future-proofing finance for everyone

    Press Releases Published: 28/12/2023 Last modified: 03/01/2024
    Now into the second year of its 3-year strategy, FCA outlines some key achievements and milestones from the last 12 months.

  6. The Financial Conduct Authority publishes Approach to Consumers paper, alongside Discussion Paper on Duty of Care

    Press Releases Published: 17/07/2018 Last modified: 20/07/2018
    The Financial Conduct Authority (FCA) has today outlined the measures it will take to protect consumers and sets out when and how the organisation takes action.  The Approach to Consumers document published today sits alongside a new discussion

  7. Rolling regulation forwards

    Speeches Published: 16/11/2022 Last modified: 16/11/2022
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner.

  8. Financial Lives survey highlights importance of the FCA’s Consumer Duty

    Press Releases Published: 26/07/2023 Last modified: 26/07/2023
    The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from

  9. Call of Duty: How putting customers front and centre will help industry innovate

    Speeches Published: 22/02/2023 Last modified: 17/11/2023
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

  10. FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty

    Statements Published: 15/02/2024 Last modified: 15/02/2024
    FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area.