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Showing 181 to 190 of 744 search results for implementing the Consumer Duty.

  1. From Zeroes to Heroes: How culture in financial services can change for everyone’s benefit

    Speeches Published: 29/11/2022 Last modified: 08/01/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.
  2. Authorisation

    Firm authorisation Firms Last modified: 19/12/2023
    Authorisation landing page
  3. Sample business plan

    Firm authorisation Published: 25/10/2023 Last modified: 25/10/2023
    If you're applying to be authorised by the FCA, learn what to include in your regulatory business plan (RBP).
  4. PS22/9: A new Consumer Duty [pdf]

    Policy statements Published: 27/07/2022
    We set out the final rules and guidance for a new Consumer Duty that will set higher expectations for the standard of care firms give consumers.
  5. Event costs

    Last modified: 08/04/2024
    Overall approximate costs for public events that we organise and publicise, from April 2013 onwards.
  6. Strong Customer Authentication

    Tasks for regulated firms Published: 01/09/2019 Last modified: 15/02/2023
    The FCA's expectations for your firm when implementing Strong Customer Authentication (SCA), including in e-commerce and online banking.
  7. FG22/5: Final non-Handbook Guidance for firms on the Consumer Duty [pdf]

    Finalised guidance Published: 27/07/2022 Last modified: 14/06/2023
    The Consumer Duty sets the standard of care that firms should give to customers in retail financial markets.
  8. Regulatory sandbox

    Documents Published: 10/11/2015 Last modified: 09/11/2016
    This report sets out our plans to expand Project Innovate by implementing a regulatory sandbox. ... This report will also be interesting to consumers who want to engage with new solutions to manage their financial affairs and consumer groups who
  9. CP21/13: A new Consumer Duty [pdf]

    Consultation papers Published: 14/05/2021
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards consumers
  10. Contact us

    Last modified: 21/06/2024
    If you have a query, comment or complaint about the FCA you can contact us by web chat, email or phone.