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Showing 81 to 90 of 210 search results for implementing the Consumer Duty letter.

  1. Financial crime in the payments and e-money sector: webinar

    Events Published: 03/07/2023 Last modified: 03/07/2023
    Webinar with the UK Financial Intelligence Unit on financial crime in the payments and e-money sector .

  2. Information for newly authorised firms

    Published: 30/09/2022 Last modified: 25/05/2023
    As a newly authorised firm, learn about the systems you'll use and important things you need to know.

  3. Duty calls: Future-proofing finance for everyone

    Press Releases Published: 28/12/2023 Last modified: 03/01/2024
    Now into the second year of its 3-year strategy, FCA outlines some key achievements and milestones from the last 12 months.

  4. FCA sets out 14-point action plan on cash savings

    Press Releases Published: 31/07/2023 Last modified: 31/07/2023
    Action plan to ensure firms are passing on interest rate rises to savers appropriately, that they’re communicating with customers much more effectively and offering them better savings rate deals.

  5. Expectations of firms selling client banks

    Firms Published: 19/12/2023 Last modified: 19/12/2023
    In the FCA's view, the client bank is the firm’s asset. It will act where these lists are being sold with redress liabilities.

  6. FCA consults on complaints handling improvements

    Press Releases Published: 12/12/2014 Last modified: 07/02/2022
    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone

  7. Apply to become a home finance provider

    Firm authorisation Published: 28/04/2020 Last modified: 15/11/2023
    Find out how to apply to the FCA for authorisation if you’re a non-bank lender, lifetime mortgage provider or third-party mortgage administrator.

  8. Financial Lives 2022 survey – people’s stories and the Consumer Duty

    Financial Lives Published: 26/07/2023 Last modified: 10/11/2023
    Read selected stories about the experiences of respondents who completed the Financial Lives 2022 survey.

  9. Balance of interests

    Speeches Published: 26/06/2013 Last modified: 18/01/2017
    Speech by Martin Wheatley, Chief Executive, the FCA, at the International Derivatives Expo, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. Principals and appointed representatives

    Tasks for firms Firms Published: 09/05/2015 Last modified: 24/04/2024
    If you’re a principal firm for an appointed representative (AR), find out what your responsibilities are and when to notify the FCA.