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Showing 341 to 350 of 419 search results for improve access to travel insurance for consumers.

  1. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

  2. Claims handling lessons learned from business interruption insurance

    Multi-firm reviews Published: 04/10/2022 Last modified: 04/10/2022
    The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have

  3. Implementing Technology Change

    Firms Multi-firm reviews Published: 05/02/2021 Last modified: 05/02/2021
    This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce

  4. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  5. Deeds not words: the next stage of the FCA’s innovation journey

    Speeches Published: 29/04/2019 Last modified: 29/04/2019
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Innovate Finance Global Summit (IFGS) 2019.

  6. RMA-J Data required for collection of fees: help text (for reporting period ending 1 April)

    Registers and systems Published: 28/03/2019 Last modified: 28/03/2019
    Read our help text for Gabriel submission RMAR section J (RMA-J) data required for collection of fees. Firms with a reporting period ending on or after 1 April 2019.

  7. Brexit and financial services: where have we got to?

    Speeches Published: 25/10/2018 Last modified: 26/10/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the City Banquet, Mansion House, London.

  8. Coronavirus and customers in temporary financial difficulty: draft guidance for insurance and premium finance firms

    Policy and guidance Guidance consultations Published: 01/05/2020 Last modified: 07/05/2020
    FCA guidance on our expectations for firms when dealing with customers of general insurance and pure protection contracts who may be experiencing temporary financial difficulty because of coronavirus

  9. Keynote address: Financial crime in the FCA world

    Speeches Published: 01/07/2013 Last modified: 18/07/2013
    Speech by Tracey McDermott, Director of Enforcement & Financial Crime, the FCA, at the FCA Financial Crime Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  10. Coronavirus and customers in temporary financial difficulty: guidance for insurance and premium finance firms

    Policy and guidance Finalised guidance Published: 14/05/2020 Last modified: 30/10/2020
    We set out our expectations for firms when considering the fair treatment of existing customers, and in particular customers with temporary financial difficulties due to coronavirus.
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