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Showing 1072 to 1081 of 1595 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Over 55s at heightened risk of fraud, says FCA

    Press Releases Published: 25/05/2016 Last modified: 25/05/2016
    13% of those questioned were unaware that unregulated products bought through an unauthorised firm offered no protection from the Financial Ombudsman Service or Financial Services Compensation Scheme, if things go wrong. ... This provided us with an

  3. Santander UK fined £12.4m for widespread investment advice failings

    Press Releases Published: 26/03/2014 Last modified: 25/11/2021
    Santander UK Plc has been fined £12,377,800 by the Financial Conduct Authority (FCA) after the regulator uncovered serious failings in the way it offered financial advice from its bank.

  4. Listening up to level up – regulating finance for the whole of the UK

    Speeches Published: 20/05/2022 Last modified: 20/05/2022
    Speech by Charles Randell, Chair of the FCA, at the Centre for Commercial Law Studies, Queen Mary University of London.

  5. Temporary Registration Regime extended for cryptoasset businesses

    Press Releases Published: 03/06/2021 Last modified: 03/06/2021
    The extended end date will allow cryptoasset firms to continue trading while the FCA continues with its assessments.

  6. UK Forex (Clone of FCA authorised firms)

    Warnings Published: 18/06/2020 Last modified: 01/06/2021
    UK Forex (Clone of FCA authorised firms) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm and how to protect

  7. FCA fines HSBC £6.2 million over treatment of customers in financial difficulty

    Press Releases Published: 23/05/2024 Last modified: 31/05/2024
    We have fined HSBC UK Bank plc for failures in its treatment of customers who were in arrears or experiencing financial difficulty. 

  8. Accepting pension transfer referrals from overseas advisers: UK authorised firms’ responsibilities

    Pensions Published: 27/04/2023 Last modified: 27/04/2023
    The FCA highlights the increased risks to consumers when overseas firms refer defined benefit scheme members to UK firms for pension transfer advice.

  9. HSBC voluntarily agrees to provide approximately £4m redress for historical debt collection practices

    Press Releases Published: 20/01/2017 Last modified: 26/04/2019
    HSBC has voluntarily agreed to set up a redress scheme for customers who may have suffered detriment by paying an unreasonable debt collection charge imposed by HFC Bank Ltd (HFC) and John Lewis Financial Services Limited (JLFS), the Financial

  10. FCA publishes complaints data for the second half of 2012

    Press Releases Published: 14/04/2013 Last modified: 17/11/2021
    We have published the latest complaints data showing complaints to financial services firms between July and December 2012.

  11. Automated advice: existing rules and guidance

    Firms Published: 27/03/2022 Last modified: 10/02/2023
    Before applying for Innovation Pathways, read our existing rules and guidance to check whether your question is covered.
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