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Showing 1142 to 1151 of 1595 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. FS15/1: Discussion on the use of dealing commission

    Feedback statements Published: 19/02/2015 Last modified: 23/11/2021
    This paper reports on the main issues arising from Discussion Paper DP14/3: Discussion on the use of dealing commission regime, and sets out next steps.

  3. FCA publishes Decision Notice against financial adviser for pension transfer advice failings

    Press Releases Published: 09/08/2021 Last modified: 09/08/2021
    The Financial Conduct Authority has published a Decision Notice against Geoffrey Edward Armin of Retirement and Pension Planning Services

  4. The Financial Conduct Authority (FCA) makes senior appointments to drive its transformation

    Press Releases Published: 25/02/2021 Last modified: 26/02/2021
    Nikhil Rathi, Chief Executive of the FCA since October 2020, has now made four further appointments to the FCA’s executive team.

  5. Investors in CF Arch cru funds must ask adviser for review

    News stories Published: 17/12/2012 Last modified: 23/04/2013
    Investors in the CF Arch cru Investment and Diversified funds will be asked if they want their investment reviewed to see if they are entitled to compensation. Find out more about the consumer redress scheme.

  6. Fair treatment of long-standing customers in the life insurance sector: FG16/8

    Finalised guidance Published: 09/12/2016 Last modified: 19/01/2021
    In this Finalised Guidance we set out our expectations on the actions life insurance firms should take to treat their closed-book customers fairly.

  7. FCA launches consultation on the regulation of international firms

    Press Releases Published: 23/09/2020 Last modified: 25/09/2020
    The FCA has launched a consultation on its approach to the authorisation and supervision of international firms operating in the UK.

  8. Firms’ preparations to comply with the cryptoasset financial promotions regime – feedback on good and poor practice

    Good and poor practice Published: 07/09/2023 Last modified: 15/11/2023
    The FCA met with various regulated cryptoasset firms to understand how prepared they were. See findings and examples of good and poor practice.

  9. Lloyds Banking Group fined £117m for failing to handle PPI complaints fairly

    Press Releases Published: 05/06/2015 Last modified: 05/06/2015
    If trust in financial services is going to be restored following the widespread mis-selling of PPI, then customers need to be confident that their complaints will be treated fairly. ... Due to poor customer contact processes, some customers may not have

  10. Aggregate complaints data: 2016 H1

    Data and research Published: 06/10/2016 Last modified: 23/05/2022
    The FCA collects complaints data from firms to assess how well they are treating their customers and how firms’ performance changes over time.

  11. Claims management companies must raise advertising standards, says FCA

    Press Releases Published: 23/08/2019 Last modified: 23/08/2019
    Claims management companies (CMCs) must do more to ensure their promotions do not mislead potential customers according to the Financial Conduct Authority (FCA). Since the FCA took over regulation of CMCs on 1 April 2019 it has reviewed over 200 CMC
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