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Showing 1162 to 1171 of 1595 search results for information on services for vulnerable customers.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. TR16/6: Principals and their appointed representatives in the general insurance sector

    Thematic reviews Published: 22/07/2016 Last modified: 21/06/2017
    The focus of this review was on general insurance products and services provided primarily to UK retail and SME customers. ... We then selected 15 of these principal firms for more detailed work and requested and reviewed further information from these

  3. Our approach to cyber security in financial services firms

    Speeches Published: 21/09/2016 Last modified: 14/11/2016
    Speech by Nausicaa Delfas, Director of Specialist Supervision at the FCA, delivered at the FT Cyber Security Summit.

  4. FCA proposes actions to improve competition in the investment platform market

    Press Releases Published: 16/07/2018 Last modified: 16/07/2018
    Competition is working well for most consumers using investment platforms, according to interim findings of the Financial Conduct Authority’s market study into investment platforms, published today.

  5. Financial Conduct Authority says time to end premium calls for consumers

    Press Releases Published: 14/04/2014 Last modified: 15/04/2014
    The FCA is concerned that customers are being charged high rates to contact financial services firms and will consult with industry, consumer organisations and consumers to ensure customer calls are more ... The Directive requires firms to offer basic

  6. The FCA launches review into price comparison websites

    Press Releases Published: 24/11/2013 Last modified: 09/12/2016
    PCW's perform a valuable service for millions of people, bringing convenience and simplicity to buying financial products online. ... Look at how key information is presented, and whether that might lead to consumers not fully understanding the service

  7. Investment pathways: Post-implementation review

    Multi-firm reviews Published: 11/07/2023 Last modified: 11/07/2023
    Review on rationale and take-up, value, communications and asset allocation for investment pathways, and how these could impact consumer outcomes.

  8. Aggregate complaints data: 2023 H2

    Data Published: 25/04/2024 Last modified: 29/04/2024
    This page focuses on complaints that financial services firms reported to the FCA during the second half (H2) of 2023, between between 1 July to 31 December 2023. This includes the latest trends and analysis by product group.

  9. Gaudi Regulated Services Limited in administration

    News stories Published: 26/04/2023 Last modified: 26/04/2023
    On 25 April 2023 the directors of Gaudi Regulated Services Limited appointed Sean Bucknall and Andrew Watling of Quantuma Advisory Limited as joint administrators. The administrators are qualified insolvency practitioners.

  10. FCA operating service metrics 2021/22

    Data Published: 19/07/2022 Last modified: 20/12/2023
    The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22.

  11. FCA fines CT Capital Ltd for failures related to PPI complaint handling

    Press Releases Published: 01/06/2016 Last modified: 01/06/2016
    which resulted in customers missing out on redress payments to which they were entitled. ... The FCA found that CT Capital breached Principles 3 (management and control) and 6 (customers’ interests) of the FCA’s Principles for Businesses.
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