Search results
Showing 1262 to 1271 of 1595 search results for information on services for vulnerable customers.
-
Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
TR15/7: Delegated authority: Outsourcing in the general insurance market
The review focused on concerns over firms’ oversight of outsourced arrangements and the potential impacts any shortcomings could have upon the delivery of products and related services to customers. ... More importantly we wanted to understand how -
Rent-to-own provider Buy as You View to pay £939,000 to around 59,000 customers
Customers who incurred these fees between November 2012, when BAYV published its customer charter, and March 2014 when BAYV ceased this practice will receive redress. ... BAYV have set up a dedicated page on their website to provide further information -
Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling
In addition, between May 2012 and June 2013, Clydesdale provided false information to the Financial Ombudsman Service in response to requests for evidence of the records Clydesdale held on PPI policies ... held no relevant documents and deleted all PPI -
Rent-to-own, buy-now pay-later and pawnbroking agreements and coronavirus: temporary guidance for firms
FCA temporary guidance applies to regulated firms that enter into rent-to-own (RTO), buy-now pay-later (BNPL) (as defined in the FCA Handbook), or pawnbroking agreements. -
FCA warns public of increased threat of loan scams, as borrowers lose over £3.5 million a year
Over £3.5 million was lost to loan fee fraud in 2017 Loan fee fraud reports to the FCA increase by 44% from 2016 to 2017 72% of the public are unaware of scams in relation to loans -
Chris Woolard discusses emergency regulation and learning from the coronavirus crisis
Interim Chief Executive Chris Woolard discusses emergency coronavirus regulation and the Business Plan -
Views sought to radically improve access to financial advice
HM Treasury and the Financial Conduct Authority (FCA) will launch a joint consultation exploring what can be done to improve customers’ access to financial advice. ... The review is being led by Charles Roxburgh, Director General, Financial Services at -
Pilot general Insurance value measures data – year ending 31 August 2018
The FCA has published general insurance (GI) value measures data for 30 insurers (including both UK and EEA firms) for the year ending 31 August 2018. -
FCA finds concerns over insurers’ valuation of written-off or stolen vehicles
The Financial Conduct Authority (FCA) has identified shortcomings in how some motor insurance firms are valuing written-off or stolen vehicles. -
Meeting the challenge in our changing global markets
Speech by Sarah Pritchard, Executive Director of Markets, and Executive Director of International, at the UK Finance and EY: Capital Markets insights launch conference.